Hospital Health Record Porter- James Cook

6 months Fixed Term, Part time (20hrs per week)
Monday
- Friday (Between the hours of 9am - 1pm or 1pm - 5pm)
James Cook University Hospital, Middlesbrough, TS4 3BW
£12.08 per hour
Serco are recruiting for a Health Record Porters to join their current team based at James Cook University Hospital, Middlesbrough.
The key purpose of the role is to provide a comprehensive, quality, efficient and cost-effective Portering service within the whole of the Hospital, in line with contractual requirements ensuring patient care and customer service being at the forefront of service provision.
**Main Accountabilities**:
As the Health Record Porter you will Ensure that all Back of House Portering functions are undertaken in a professional, competent and safe manner. You will be responsible for collecting Health Records and delivering patient notes and for the Collection/transfer of patients notes on a prescribed schedule.
You will support the Porter Patient Ambassador to ensure full service is maintained, assist in maintaining appropriate records and ensure all Portering equipment is in a clean and hygienic condition. You will also be expected to Undertake any other tasks/duties as identified by the Patient Ambassador, Service Manager or Soft Services Lead
**What you’ll need to do the role**:
This is a physical role and the post-holder will be required to be mobile for the majority of their working day with manual handling being necessary to lift / carry
NVQ or Equivalent Qualification.
Ability to read, write and converse clearly in English.
Basic awareness of Health & Safety working practices.
Previous experience working within a hospital or service environment.
Customer service skills including clear verbal communication.
Understand the importance of patient care, infection control and safety.
IT Literate to support innovation.
Flexible approach to working shift patterns
Ability to work within a busy environment and under pressure
Present a professional image
Full UK Driving License.
**What we offer**:
**Salary**: Competitive salaries with annual reviews
**Pension**: Up to 6% contributory pension scheme
**Holidays**: 25 days' annual leave plus bank holidays
**Training and development**: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
**Wellbeing**: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
**Discounts**: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
**ShareSave scheme**: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period
**Employee networks**: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
**Charity**: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.
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About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
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At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.