Stock Controller

Company Description

Great Bear is a leading 3rd party logistics business providing a wide range of ambient warehousing services, shared-user and dedicated transport solutions to a wide variety of customers alongside offering a flexible mix of added-value services to simplify supply chain. We operate over 7 million sq.ft. of warehousing space across 30+ locations in the UK. Our distribution network spans all corners of the country.

Our Moulton Park site are now recruiting for a Stock controller on a full time basis.

**Salary**: £25,000 Per annum

Working hours: Monday - Friday 6:00-14:00
Monday - Friday 14:00-22:00

**Job Description**:
The purpose of a** **Stock controller is to support the operation in the efficient handling of all administrative processes and procedures. Supporting the Warehouse and Customers.

Key Duties of a Stock controller:

- Supporting other team members/Deputising for Stock & Admin Manager
- Ensuring all claims investigations are completed in full and responded to within the agreed timescale
- Ensuring all incidents logged and responded to within the agreed timescales
- Management of returns ensuring that they are kept to a minimum
- Providing and collating accurate information for KPI reporting
- Ensuring the stock administration processes are clearly defined and documented, ensuring understanding through training
- Liaising with Customer Services and Transport to ensure all uplifts are planned and timely return to site
- Ensuring all goods-in discrepancies are recorded and reported
- Monitor Roadrunner - Daily Discrepancy download, investigate and action on IMS
- Ensuring a professional and effective working relationship with Clients

**Qualifications**:

- Competent in verbal and numerical reasoning
- Attention to detail / accurate
- Flexible approach to work / training
- Confident in analysing and acting on data
- Conscientious and reliable
- Able to manage own time / workload effectively
- Customer focused
- PC Literate (Excel and Word or Equivalent)
- Ideally have working knowledge of a Warehouse Management Systems
- Ability to deal with changes in priority and can prioritise a number of activities & remain effective
- Effective Communicator who continuously demonstrates excellent customer service skills
- Experience of process and data analysis and problem solving
- Previous experience in a logistics environment

Additional Information

As part of its Drive to make Great Bear a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

- Competitive salary
- Competitive holiday entitlement
- Pension scheme
- Life Assurance
- Retail discounts via our benefit platform