Iag Advisor

**Location**

HMP Thorn Cross, Warrington

**Company**

Employment

**Contract type**

Permanent/ Full
- time

**Salary**

Up to £28,000 per annum

**Closing Date**

06/03/2025

**Ref No**

4510

The Information Advice & Guidance Advisor (IAG) position at The Growth Company’s Employment team focuses on providing career support to individuals in prison and helping them transition back into the community. This involves offering tailored advice and guidance based on the current job market to help them find suitable employment opportunities.

We help to make a lasting difference to the lives of people throughout the North of England and beyond, by supporting individuals to gain meaningful employment. Our highly skilled advisers and keyworkers work with a range of individuals; from people who have found themselves recently out of work, to those with complex barriers such as physical disabilities, mental ill-health and debt.

**This role is based at HMP Thorn Cross.**

**Key Responsibilities**:

- Personalised IAG Offer: Ensure customers receive tailored Information, Advice, and Guidance that meets their individual needs, fostering career management skills, independence, and leading to sustained learning and job outcomes.
- Caseload Management: Manage a diverse range of customers by caseload to achieve targets, focusing on sustained employment or learning.
- Labour Market Utilisation: Leverage labour market information and employer connections to support customers in achieving sustained employment outcomes.
- Partnership Development: Build and maintain effective relationships with key partners, including prison managers/governors, uniformed officers, and agencies, to generate a steady flow of eligible and appropriate new customers.
- Customer Support Delivery: Provide personalized support through various channels, including the Virtual Campus, group workshops, and face-to-face sessions.
- Action Plan Creation: Develop high-quality action plans for each customer, ensuring initial interactions meet customer satisfaction standards.
- Collaborative Work: Collaborate proactively with colleagues delivering other mainstream services (e.g., National Careers Service) to maximize customer outcome tracking and streamline evidence generation.
- Compliance and Standards: Ensure compliance with Prison Service DPS contract requirements and exceed minimum standards set by the Skills Funding Agency, Ofsted, and Matrix.

**Skills Required**:

- Educational Background: Hold an NVQ Level 3 or 4 in Advice & Guidance, DipCG, or an equivalent qualification, with a willingness to work towards meeting CDI License to Practise requirements.
- Target-Driven: Capable of thriving in a target-driven environment, focusing on achieving successful outcomes for Prison Service customers.
- Guidance Expertise: Possess high-level guidance skills, able to deliver one-to-one and group sessions to at least a Grade 2 standard.
- Digital Proficiency: Proficient in using digital channels and platforms for delivering information, advice, and guidance, including specific online tools and websites within the Virtual Campus.

**Skills Required**:

- Custodial Setting Experience: Preferably have recent experience in delivering job or learning outcomes within a custodial setting, especially in a target-driven environment.
- Offender Support: Experience working with current or ex-offenders.
- Guidance Skills: High-level guidance skills, capable of delivering one-to-one and group sessions to at least a Grade 2 standard.
- Educational Background: Hold an NVQ Level 3 or 4 in Advice & Guidance, DipCG, or an equivalent qualification, with a willingness to work towards the CDI License to Practise requirements.

GC aims to promote a culture of flexibility and agile working. Going forward we will be transitioning to a culture where full agile working will be a feature of many of our roles. We also recognise that there may be a need for more permanent flexibility in your working arrangements and in such cases, we encourage you to have these discussions at the interview stage, to enable your flexible working request to be considered as early as possible.

All GC colleagues will work inline with the Health & Safety at work act and the GC Health & Safety Policy.