Customer Service Advisor
2 days ago
**Role** We have an opportunity for a Customer Service Advisor to join our team in Stratford and be part of the team that oversee our Estuary contract. Within this role, you will provide the client and residents with excellent, first time resolution service across multiplechannels. **Key Responsibilities** - Deal with inbound calls from residents and/or social housing provider in relation to repair works; including raising new jobs, appointments scheduling and existing works updates. - Adhere to call handling procedures, Axis policies and operation processes in order to ensure "First Class" service is delivered at all times. - Use IT systems to raise new repairs, book in and rearrange appointments for customers and/or clients whilst on the phone. - Liaise with clients, Axis operatives, managers, staff and sub-contractors in order to provide updates to works and resolving repairs issues. **Requirements**: - Previous experience in call centre environment, dealing with high volumes of calls (desirable) - First time customer service face to face, via the phone or writing - Excellent communication skills - Ability to prioritize tasks **Other Key Information** - Working hours 8am-5pm (Mon-Fri) **Benefits** - 22 days annual leave, with an extra day after each year of service - Pension - Perkbox rewards - Long service rewards - Volunteering days **About Us** Axis has experienced continual growth since it’s establishment in 1986, we’re not aiming to be the biggest service provider, however we do intend to be the best. We work with some of the UK’s largest building owners, landlords, facility managers to providestrategic building repairs, planned maintenance and improvement across all property sectors. We are a value led business, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. We are proud to be an equal opportunity workplace and embrace diversity aboveall.
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Customer Service Advisor
4 hours ago
Stratford, United Kingdom National Express Full timeWe have a fantastic opportunity for a Customer Service Advisor to join our team across our London Liverpool Street and Stratford Coach Stations. Working on a 4 on 2 off rota, shifts would include 02:00am to 10:30am and 10:00am to18:30pm. As a Customer Service Advisor you will use your customer service experience to deliver exceptional service to our...
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Customer Service Advisor
2 weeks ago
Stratford, United Kingdom Axis Full time**Role** We have an opportunity for a Customer Service Advisor to join our team in Stratford. Within this role, you will provide clients and customers with excellent, first time resolution service across multiple channels. **Key Responsibilities** - Deal with inbound calls from residents and/or social housing provider in relation to repair works; including...
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Customer Services Advisor
4 days ago
Stratford, United Kingdom HM Revenue and Customs Full time**Details**: **Reference number**: - 408129 **Salary**: - £26,770 - A Civil Service Pension with an employer contribution of 28.97% GBP **Job grade**: - Administrative Officer **Contract type**: - Permanent **Business area**: - HMRC - Customer Service - Other - Across all Customer Services Business areas **Type of role**: - Operational...
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Customer Advisor
2 weeks ago
Stratford, United Kingdom Dove & Hawk Full time**Customer Advisor - Stratford (Hybrid) - £28,000 to £31,000 Dependant on Experience** My client, a successful Residential Management firm specialising in Build-to-Rent and Student Accommodation across London, are currently seeking Customer Advisor to join their Customer Hub team in the vibrant office in Stratford. This is an excellent opportunity to...
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Customer Service/Sales Advisor
3 weeks ago
Stratford-upon-Avon, United Kingdom Alma Personnel Full timeAlma Personnel are pleased to be working in partnership with their Stratford Upon Avon based client to recruit for a Customer Service/Sales Advisor. This is a full time, permanent role. This role would suit someone who is confident, outgoing, and approachable. You will be completing sales over the telephone so you must be comfortable with this. Main duties...
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Customer Service/Sales Advisor
1 week ago
Stratford-upon-Avon, United Kingdom Alma Personnel Full timeAlma Personnel are pleased to be working in partnership with their Stratford Upon Avon based client to recruit for a Customer Service/Sales Advisor. This is a full time, permanent role. This role would suit someone who is confident, outgoing, and approachable. You will be completing sales over the telephone so you must be comfortable with this. Main duties...
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Service Advisor
4 hours ago
Stratford-upon-Avon, United Kingdom Affinity Search Full time**Service Advisor** **Up to £26,000** **Stratford** **Monday - Friday (Sat on a rota)** Our client, a well-established brand, are currently looking to recruit an experienced Service Manager from the motor industry. With industry leading brands, excellent customer service and passionate staff are essential. Overseeing a workshop team, you will be...
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Stony Stratford, United Kingdom Group 1 Automotive Full timeA leading automotive group is seeking a Service Advisor to join their team in Stony Stratford. You will be the primary contact for customers, ensuring they receive exceptional service during vehicle maintenance and repairs. The ideal candidate will possess strong communication skills and experience in customer service. As part of a supportive environment,...
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Customer Advisor
2 weeks ago
Westfield Stratford City, United Kingdom Boots Full time254317BR **Customer Advisor**: - London, Olympic Park Westfield Stratford City - Fixed Term - Full-time, Part-time **The hourly rate for this role is £12.40 and up to £14.13 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first...
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Service Advisor
2 weeks ago
Stony Stratford, United Kingdom Group 1 Automotive Full time**Service Advisor - Mercedes-Benz**Stratford Upon Avon **Good, honest, rewarding work. It's how we're built.** In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the...