Complex Case Worker

**Vacancy No**

VN5095

**Employment Type**

Permanent

**Hours Per Week**

37.00

**Work Pattern**

Monday to Friday

**Location**

40 Bromley Road, London, N17 0AR

**Location Region**

London

**Location City**

London

**Location Postal Code**

N17 0AR

**Interview Date**

05 Jun 2025

**Job Details**

**Complex Needs Worker, Full Time, Permanent**
**Based at 40 Bromley Road, London, N17 0AR and the Youth Justice Centre.**
**Monday to Friday - 37 hours per week.**

The post holder will be part of the Insight Platform, Young peoples service and will work with young people who have alcohol related problems, mental health issues and complex needs including drugs, psychological issues, anti-social behaviour, self-harm, or any other co-existing needs. The post holder will improve access to treatment services in the area for this cohort and, will provide a range of interventions for service users in this group including 1 :1 support and group work.

You will bring a creative driven approach to the role and a willingness to build and nurture a successful and dynamic team focussed on delivering excellence and a quality service to promote and enhance the performance and reputation of Waythrough. You will be able to work seamlessly within professional partnerships to deliver outstanding services. An engaging communicator, you will have worked in a similar or NHS setting managing a team working with clients with substance misuse issues and/or complex needs.

We are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining our teams of passionate individuals, you will be contributing to making this happen. You can really make the difference by believing in our service users and their ability to make positive changes when they don’t always believe in themselves.

**Ideally you will have**:

- Experience handling complex cases in young people would be beneficial.
- Knowledge of criminal justice sector

For full person specification and job details
- ‘The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band’_

**Who are we**
Waythrough (formerly Humankind) launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.
We have almost 200 services around England - and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.
Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice the jobs here are still branded ‘Humankind’. Next year we’ll be fully integrating our recruitment systems but for now they are separate.

**What can Waythrough (formerly Humankind) offer you**
- ️
- Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
- Annual leave purchase scheme
- Enhanced occupational sick pay
- %
- Enhanced employer contribution to your workplace pension
- Death in service benefit
- Free Will writing
- Eyecare vouchers
- ️
- Blue light card discount
- Fantastic learning and development opportunities, including free training courses
- Work-life balance
- flexible working and family friendly policies
- ️
- Happy, Healthy You - our wellbeing offers for our workforce
- Employee Assist Programme and Waythrough Support Networks

**Waythrough (formerly Humankind) is an equal opportunities employer**

**Salary Period**

Per Annum

**Vacancy Salary Range**

£26,250 - 34,650

**DBS Requirement**

Enhanced Adult/Child Barred

**Does role require Police/Prison vetting?**

Not Applicable

**Driving licence required for role?**

No

**Applications Close Date**

23 May 2025