Customer Service
1 week ago
We are a forward-thinking company with a culture of continuous growth and improvement - in our products, services and our people.
As an ecommerce company we prioritise the use of online communications, but our employees, based across the world, are the asset we value and invest in most.
If, like us, you have a strong will to win we can provide a supportive working environment where you and Bragan will thrive.
Our current sales channels include eBay, Amazon and a website (magento) as well as an offline telesales presence.
**JOB ROLE**
- Sales / Customer Call handling.
- Working alongside sales and IT team.
- Assisting with the implementation and maintenance of appropriate IT systems and internal controls.
- Ensuring listings and product information is accurate and real-time
**SKILLS**
- Fluent English essential
- Excellent verbal and written communication skills.
- Proactive, motivated, ability to work on own initiative
- Ability to multi-task and work at a fast pace, well-organised with exceptional time management
- Good IT skills, and familiarity with online shopping platforms (e.g. eBay) would be a an advantage but not essential - Training will be provided.
- Data management would be a an advantage but not essential.
- Flexibility to cross into other roles / tasks occasionally would also be a distinct advantage.
- Strong attention to detail
**EXPERIENCE**
Experience in MS packages (particularly Excel), CRM and online management systems, packages include Linnworks, Zendesk (preferred not essential).
Ecommerce Exposure (preferred, but not essential)
A progressive position with tremendous prospects for the right individual. A chance to take on a key role in this young, growing, vibrant company.
If you have a background in any of these sectors, E Commerce, Data & Systems, IT, Tele Sales and/or the Motor Industry, we would like to hear from you.
Please write indicating what strengths you can bring to us and enclose a CV.
- Bonus scheme
- On-site parking
Salary D.O.A. (Depending on Ability & Attitude to Learn)
Task - Please say, in your own words, how you would describe a critical thinker.
Pay: £34,000.00-£38,000.00 per year
**Benefits**:
- Casual dress
- Company pension
- Employee discount
- Free parking
- On-site parking
- Work from home
Schedule:
- Day shift
Supplemental pay types:
- Bonus scheme
- Performance bonus
Application question(s):
Work Location: Remote
-
Business Customer Service Advisor
5 days ago
Remote, United Kingdom Customer Service - Business Full time**Location**:Home Based - UK **Salary**:£23,300 - £23,300 Plus KPI bonus **Hours**:Mon-Fri 8.30am - 5:30pm **Co-workers**:600+ **Who we are**:Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to in excess of 800,000 Corporate citizens...
-
Customer Services Advisor
1 week ago
Remote, United Kingdom BCP Council Full timeJob Introduction **The Role** We are looking for a Customer Service Advisor to join our friendly team helping customers with enquiries and service requests about Council Services. The role is working within our contact centre team answering enquiries from customer on the telephone. We provide access to a wide range of Council services and this role is the...
-
Customer Service Advisor
1 week ago
Remote, United Kingdom CitySprint Full time**Customer Service Advisor | Bristol | Permanent** **Salary: £21,541** **Days: 5 days out of 7 including bank holidays, Mon-Sun** **Hours: 40 hours per week, 9 hour shifts (with one hour lunch break), between 7am - 7pm** **Benefits**: - Competitive holiday allowance - Day off for your Birthday - Death in Service - Enhanced Maternity and Paternity -...
-
Customer Service Manager
1 week ago
Remote, United Kingdom River Island Full time £40,000 - £80,000 per yearDescriptionThe Customer Services Relationship Manager will focus on managing and enhancing the relationship with our most valuable customers, ensuring they receive exceptional service, tailored solutions, and a seamless experience. You will be responsible for identifying customer needs, resolving issues, and acting as the primary point of contact for...
-
Customer Services Administrator
2 weeks ago
Remote, United Kingdom Micheldever Tyre Services Full time**Operations Support Coordinator** Micheldever Tyre Services is looking for a dynamic and customer focused coordinator to provide customer service administrative and analytical support to support the entire Fleet Services team. As an Operations Support Coordinator you will be responsible for ensuring the optimal efficiency of all Fleet Service operations...
-
Customer Service Agent
4 days ago
Remote, United Kingdom GHG Solutions Ltd Full time £27,000 - £32,000 per yearExcellent opportunity for a Customer Services Agent to join a high quality Claims Management business, to develop and grow the Business Development Division.GHG is a UK loss adjusting company with its Head Office in Southampton, Hampshire. We provide high quality solutions to claim situations. Trading for over 25 years and now private equity backed, we have...
-
Customer Service Supervisor
2 weeks ago
Remote, United Kingdom Top Run LTD Full timeEssential Duties and Responsibilities: - Develop an understanding of customers' needs and take actions to ensure that such needs are met. - Ensure the team follows customer service processes; from order entry to the delivery of goods - Monitor the team for the achievement of the best results as per the KPI - Determine best solutions for the issues, if any,...
-
Customer Service Advisor
1 day ago
Remote, United Kingdom Jomo People Ltd Full timeWe’re looking for experienced contact centre customer service advisors, who are open to working on a fully remote basis from home ,for this brand-new opportunity. You will join an established insurance business as a home working customer service advisor, and be part of a super fun, supportive and engaged team of advisors who just love what they do. The...
-
Customer Service Assistant
2 weeks ago
Remote, United Kingdom H-Seventeen Full time**Customer Service Assistant** **Remote Working / Work from Home** **20 Hours per week - Flexible working times** **Permanent** **£11.17 per hour plus phone and internet expenses** A fantastic position has arisen working for a leading independent recruitment consultancy. Due to growth, they are looking for a Customer Service Assistant to join...
-
Customer Service Agent
2 weeks ago
Remote, United Kingdom White Lotus Limited Full timeWhite Lotus Ltd provides high-quality equipment, products, training courses, insurance cover & finance to beauty & cosmetic sectors. Due to expansion and market domination, we are seeking a highly motivated individual to join our team with experience in customer service. The role will be a busy one, therefore the ability to manage multiple priorities and...