Parts Advisor

2 weeks ago


Gateshead, United Kingdom Lookers Motor Group Limited Full time

Overview:
**Lookers PartsPlus Gateshead**

**Contract: Permanent, full-time**

**Salary: Up to £27,000 dependent on brand experience, plus bonus**

**Working Hours: 42 hours per week (Mon - Fri 08:00 - 17:30 and Saturday on rota 08:00 - 12:30)**

Are you a Parts Advisor in search of a new challenge? You have arrived at the right place, here at Gateshead PartsPlus we are on the hunt for an experienced and enthusiastic Parts Advisor. PartsPlus is owned by Ford Motor Company and are true experts in their field of automotive Parts for all vehicles.

This is an excellent opportunity for the right person to join our friendly and professional team and be integral to the smooth running of our Gateshead PartsPlus parts department. Working alongside a friendly and hard-working team of parts advisors, you will be able to build relationships and manage our customer’s expectations.

As a Parts Advisor, you will ensure that all customers at trade areas are dealt with quickly and efficiently and that all orders are processed on the same day. You will be required to complete all administrative functions in an accurate and timely manner and log any discrepancies of stock with the Parts Manager.

**Responsibilities**:

- Assisting the Parts Manager with daily duties
- Ensuring all items are correctly located and stock rotation is completed efficiently
- Receiving orders & ensuring returns are up to date
- Answering call from customers
- Providing excellent customer care
- Demonstrating exceptional product knowledge in order to maximise sales

Qualifications:
You will have previous experience gained in a similar role within the automotive industry. You will possess excellent communication skills, and practical knowledge of computer systems. It is important that you can work as part of a team as well as having the ability to work independently.

You will be a people person with excellent verbal and written communication skills. You will be able to work both independently and as part of a dynamic team.

**About Us**

We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We firmly believe that our people are our most valuable asset. We value the commitment they make to the business which is why we are continually working to provide a market leading rewards and benefits package.
- Competitive salaries with clear pay scales in place as you develop
- Generous annual leave allowance that increases with length of service
- Eligibility to join one of our colleague car plans and cycle to work scheme
- Enhanced maternity leave, adoption leave (6 months full pay) and paternity leave (2 weeks full pay)
- Critical illness cover after 2 years plus life assurance and free will writing service
- Techscheme where you can get the latest tech for less and spread the cost, eye care scheme and discounted shopping vouchers
- Employee assistance programme and free access to Smart Health giving employees and their immediate families access to 24/7 GP services to support well being

Lookers are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.


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