Customer Partner

2 weeks ago


Coventry, United Kingdom Stonewater Full time

**Home Based**

We’re now looking for two Customer Partners to deliver frontline housing management services to our general needs and leasehold customers.

Your role will focus on Anti-Social Behaviour, Domestic Abuse and Safeguarding cases. You’ll provide customers with a customer journey that is efficient in terms of delivering resolution and next steps, showing sophisticated influencing and negotiation skills. You’ll be responsive to changing customer needs and be compassionate, managing challenging conversations with customers.

This is a fantastic opportunity for you to bring your passion and energy to Anti-Social Behaviour, Domestic Abuse and Safeguarding enquiries, developing our National service model and helping us to maintain a personal, locally sensitive offer to customers.


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