Business Risk Officer

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress **Team/ Role Overview** **What you’ll do** - Responsible for managing and supporting multiple risk and control programs for the organization including defining the strategy, approach, processes, quality, tools and reporting that provide global risk management consistency and excellence - Establishes quarterly audit process of attributes to ensure proper calculation and control - Works closely with business partners on findings and makes recommendations on improving practices - Develops procedural implementation and change management process with Operations and Reporting team to ensure proper governance and controls exist - Examines procedures for consistency and gaps relative to regulations in addition to impacts on customer experience - Conducts internal testing of dispute processes to ensure control - Monitors exceptions to dispute policy and identifies drivers of exceptions - Leverages data to examine impacts to Customer Experience and Regulatory breaks - Acts as SME to senior stakeholders and /or other team members **What we’ll need from you*** - Extensive relevant work experience in Business Risk & Controls - MS Excel, MS Access, SAS, SQL, Visual Basic a plus - Relevant experience in financial services - Consistently demonstrates clear and concise written and verbal communication skills - Effective organizational influencing skills required - Third party vendor management preferred. Demonstrated ability to lead global team efforts - Excellent problem solving skills Ability to see the big pictures with high attention to critical details - Demonstrated ability to develop and implement strategy and process improvement initiatives - Bachelor’s/University degree or equivalent experience, potentially Masters degree **What we can offer you*** We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: - Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure - A discretional annual performance related bonus - Private medical insurance packages to suit your personal circumstances - Employee Assistance Program - Pension Plan - Paid Parental Leave - Special discounts for employees, family, and friends - Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. - **Job Family Group**: Risk Management - **Job Family**: Business Risk & Control - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting