Team & Player Operations Coordinator

**Job Title - Team & Player Operations Coordinator - Women’s Team**

**Location - Cobham and Kingsmeadow**

**Permanent / Full time**

**Hours - 40 hours per week (6 of 7 days)**

**About Us**:
As a member of the Chelsea team you will become part of a long and proud history in the heart of iconic west London, which dates back to the club’s founding in 1905. Since that time the club has won every major domestic and international trophy, being crowned English, European and world champions in the process.

Chelsea are a club which proudly strives to be the best in everything we do, on and off the pitch, as shown by the further success of our Women’s and Academy sides, as well as the excellent work in the community undertaken by the Chelsea Foundation, while engaging with our many supporters from a wide range of backgrounds at home in the UK and around the world.

If you’re motivated and want to help us win more trophies, you’ve got a place here at Chelsea

**What We’re Looking For**:
Chelsea FC are on the lookout for a Team & Player Operations Coordinator to join us on a permanent basis. This role would be perfect for someone who has experience within organising, scheduling, supporting a professional sporting teams logistics, administration and player care.

**Brief description and duties**:

- Book all aspects of team travel including flights, coaches and hotels when appropriate, including organising transport for WSLA away fixtures.
- Create specific itineraries working with CFCW coaching staff relating to match day (Home/Away);
- Keep a comprehensive record of all travel and associated costs for each away trip;
- Provide support to the general manager, first team manager, first team players,
- Operations Team and Head of RTC and WSLA as required.
- Attendance at home games required to support the team
- Travel to support all away games & Pre-Season tours with the first team if required.
- Liaise with opposing teams in the confirmation of fixtures and organisation of meeting

points, general match day logistics as well as any other items required; (for both first team and RTC)
- Liaise with staff at Kingsmeadow/Hub 2 on fixture clashes, general operations, timings, match day operations.
- Liaise with FA & UEFA on fixtures, player appearances, all regulations; (for both first team and RTC)
- Liaise with Match Official(s) on the confirmation of appointments and organisation of meeting points as well as any other items required.
- Raise PO’s, liaise with suppliers and process invoices in a timely manner.
- Collate any expense claims and liaise with Finance to ensure they are processed in a timely manner
- Collate and respond to any mail, Teamwork’s message received, liaising with other departments as appropriate.
- Co-ordinate and distribute all player/staff ticket requests including for men’s games.
- Ensuring the RTC/WSLA adheres to the Club/FA policies, procedures and regulations for safeguarding children, Chelsea FC Training Ground Code of conduct, Health and Safety and Equality
- Complete and administer all payroll procedure for RTC /WSLA staff.
- Give input into staff evaluations and reviews for Head of RTC and WSLA if required.
- Support with the welfare of all players and staff within the first team and RTC.
- Supporting the submission of an annual business plan and twice-yearly financial monitoring reports to the FA, for the RTC.
- To take a lead on all administrative duties that relate to the academy during the off season (trial processes/registration forms/staff inductions/player inductions).
- To attend regular meetings with the FA and report back on all items related to the RTC and Academy.
- To setup and/or attend and/or minute weekly meetings (staff, players, facilities,) and report back to GM.
- To support the relationship of our DiSE programme, with Loughborough college, and implement a structure of delivery to fall in line with the schedule.
- To undertake a progressive and ongoing professional development process attending and participating in in-house CPD sessions (when possible) and external sessions (if relevant), keep a regular CPD file, and ensure up to date with performance advances and research in their field.
- Assisting with relocation requirements for new players including trialists, in terms of hotel bookings, travel arrangements, housing, schooling, banking arrangements, setting up NI numbers, showing them around the local area and helping them to settle.
- Co-ordinate payroll set up, ICT set up, HR set up, training kit package, club introduction as appropriate and staff induction.
- Assisting with housing issues, arranging viewing, negotiation of rental contracts, assisting with mortgage requirements and paperwork, co-ordinating meeting with financial parties.
- Assisting with managing all aspects of their personal life such as utility bills, mortgage payments, travel documents, banking etc.
- Arrange vehicle hire or purchases when required.
- Arranging English