Service Desk Team Lead

IT Service Desk ManagerBased at York Campus| Full-time| Travel to other campuses requiredAre you an experienced Service Desk professional with a knack for people leadership and a passion for improving IT services?Askham Bryan College is looking for a proactive, customer-focusedService Desk Managerto lead our busy team. This hands-on role is all about...

**Service Desk Shift Manager** **£30,000 - £35,000 plus excellent benefits** **Fully Remote - once a month in office** **York, North Yorkshire** A Service Desk Shift Manager is needed to lead this brilliant team at this well-established company with nearly 30 years of IT industry experience. This is a growing technology business and you will be...

**Service Desk Analyst - Shift Team 1st Line - Permanent and Full time - Competitive salary plus enhancements and benefits - Hybrid/York** Spire's IT Service Centre, based in York are looking for experience 1st Line Analysts to join our shift team. In this pivotal role you will work to policies and SLA's to ensure our colleagues are able to resolve IT...

You will be joining one of the fastest growing companies in the UK with shared responsibility for their 5000 userbase. This is an opportunity to work in a global environment with little red tape, meaning you can continually progress your technical ability. **Location**:York (Primarily on-site) **Remuneration**:up to £150 per day (Inside IR35 - 6-month...

Service Desk Technician – IT Services York Campus | £27,270–£29,676 | Full-timeWe're on the lookout for a tech-savvy, people-focusedService Desk Technicianto join our growing IT team at Askham Bryan CollegeBased at our stunning York campus, you'll be the first point of contact for staff and students needing IT support—from password resets to...

1ST LINE SERVICE DESK ANALYST - 3 MONTH CONTRACT - YORK - £120-£130/DAY - INSIDE IR35?????? Are you immediately available and have experience in the following??? - Busy Service Desk Experience - End User Support - Office365 - Active Directory - Windows Server - Android OS COMPLETELY ONSITE IN YORK, DO NOT APPLY IF YOU ARE NOT ABLE TO COMMUTE INTO THE...

A leading insurance provider is seeking an Incident Management Service Desk Lead to oversee daily operations of the Service Desk team. The role includes ensuring high-quality incident management, managing workflows, and fostering team collaboration. The ideal candidate has experience in service desk management and a customer-first approach. This position...

Incident Management Service Desk Lead Location: York or Sheffield We’re looking for a dynamic and experienced leader to oversee the day‑to‑day operations of our Service Desk team. This role is pivotal in ensuring high‑quality incident management, driving continuous improvement, and fostering collaboration across IT support functions. If you’re...

Join us as an IT Operations Manager at Thirteen Group! Role Overview: Thirteen Group is on the lookout for an IT Operations Manager to take the lead on driving excellence across our IT service desk. We pride ourselves on being a sector leader in using technology to improve the service we offer to our customers. We do this by enabling our colleagues to work...

You will be responsible for logging calls and communicating all issues to other members of the IT team. You will provide support to bespoke software products as well as the Microsoft Office family of products, and you will be expected to ensure you know how to operate the software and how it is used throughout the business. You will also work on and fix...