Sales Support Executive
6 days ago
Our client, one of the world’s leading manufacturers, is seeking an experienced Sales Support Executive to join their team.
Reporting to the Sales Director, you will play a vital role within the business and no two days will be the same. The team is highly professional and dynamic and they work to common goals and objectives.
This role will embody the sales process, ensuring that all customer orders are being managed in an efficient and effective manner. This role will include direct customer contact and the management of data through bespoke software systems.
**Responsibilities include, but are not restricted to, the following**:
- First receiver for all incoming sales enquiries to the business
- Qualify leads, build and follow up pipeline
- Close opportunities and upsell
- Record opportunities, close and upsell opportunities when they present themselves
- Forward customer information to relevant department
- Process order shipments via the system and arrange shipments
- Work closely with the sales managers
**Experience Required**:
- Proven experience in a similar role - sales/ customer service
- Excellent communication skills
- Ability to solve customer queries and problems
- Familiarity with CRM and ERP systems
- Confident, courteous and ambitious
- Highly organised
- Practically minded and able to understand technical products
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