Care Coordinator

1 week ago

Liverpool, United Kingdom Haven Care Wirral Limited Full time

We are seeking an experienced Care Coordinator to help continue to develop a bespoke Community Care/ Support Service across the Liverpool area. The Care Coordinator provides and coordinates individualised care and resources to clients so that they may continue to receive care within their own homes and within the community. The role is extremely fast paced and therefore requires someone who is able to remain calm and positive whilst working under pressure and to deadlines.

**Main Duties and Responsibilities of a Care Coordinator include**:

- Ensure care is provided to our clients according to all relevant policies, procedures and regulations
- Be accountable for the allocations of carers rosters to ensure all our clients' needs are met
- Provide assessments to potential clients to establish their individual care needs
- Reassessments of existing clients and review current care plans
- Liaise with all family, medical, professional and other resources as required
- Provide excellent customer service levels to all internal and external users of the business
- Carry out timely spot checks, supervisions and appraisals of care staff
- Provide on call cover out of hours service cover, working as part of a rotated team
- Maintain excellent and accurate communication between the workforce and management

**Essential Criteria**:

- Experience with in the Domiciliary Care/ Supported Living sector
- Be willing to work towards obtaining a Level 3 QCF in Health & Social Care
- Hold a current Full UK Driving licence and have own vehicle
- Be able to work flexibly due to the need for Out of Hours cover
- Computer literate with experience of Microsoft Office

**Desirable Criteria**:

- Previous experience as a Care Coordinator, preferably within the Domiciliary Care sector
- Experience of rostering systems, particularly CARAS domiciliary software
- Experience of staff/team management

**Skills & Attributes**:

- Supervisory skills
- Effective verbal and listening skills
- Excellent time management and communication skills
- Be compassionate and understanding
- Be flexible, adaptable and able to work effectively in a variety of settings
- Work effectively as a team member
- Be self motivated and committed to the role

**Job Types**: Full-time, Permanent

**Salary**: From £24,000.00 per year

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

**Education**:

- Diploma of Higher Education (required)

**Experience**:

- Care Coordination: 1 year (preferred)
- Microsoft Office: 1 year (preferred)
- providing care: 3 years (required)

Licence/Certification:

- Driving Licence (required)

Work Location: One location

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