Sales Coordinator

1 day ago

London, United Kingdom Hireonline Full time

**Sales Coordinator**
- **£28,000 + commission (£50,000 OTE) per year**

Are you a proactive and compassionate sales professional with a passion for delivering exceptional patient care?

A healthcare provider is seeking a dedicated Patient Care Coordinator to join their dynamic team.

This role offers an opportunity to guide patients through their journey from first contact to ongoing aftercare while achieving booking targets.

If you thrive in a supportive environment and enjoy helping others, this could be the perfect fit for you

**The role of Sales Coordinator**:

- Responding to patient inquiries via phone in a friendly and informative manner.
- Acting as a primary point of contact for patients, guiding them through their journey.
- Booking surgical appointments and consultations efficiently.
- Managing invoicing processes for deposits and balances.
- Ensuring patient needs are met during their visits.
- Coordinating essential items such as glasses for patients.
- Accurately updating patient records in the database.
- Contributing to a supportive and collaborative clinic environment.
- Performing administrative tasks at the end of each day.
- Meeting monthly targets and KPIs to support clinic success.

**The ideal Sales Coordinator**:

- A minimum of 2 years' experience in customer-facing roles.
- At least 2 years' sales experience, ideally in consumer services, with a track record of meeting KPIs.
- Strong verbal and written communication skills.
- Proficiency in clerical and administrative tasks using computers.
- Some post-secondary education (advantageous but not essential).
- Excellent problem-solving and organisational skills.
- Exceptional customer service abilities to enhance the patient experience.

**Personal Attributes**:

- Motivation and self-starting capabilities.
- The ability to manage challenges and prioritise tasks effectively.
- Flexibility in duties, hours, and working conditions.
- A willingness to learn and adapt to new responsibilities.
- A calm and compassionate demeanour when interacting with patients and colleagues.

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