French Speaking Technical Support Agent

4 days ago

NewarkonTrent, United Kingdom Future Prospects Full time

**French Speaking Technical Support Agent**
**Newark, Full time, Permanent (Remote / Home Working Available)**
**Salary £22,000**

We are seeking a French speaker who has exceptional customer service skills for our award-winning client in Newark. This role is full time, permanent role that will suit somebody has a flexible attitude to working, an understanding of technology and a superb telephone manner.

**ROLE AND RESPONSIBILITIES**

As a **French Technical Support Agent**, your duties will be inclusive of:

- Offering technical support in both French and English
- Using CRM and other systems to log incidents
- Providing solutions to technical faults
- Escalating technical queries when required
- Offering exceptional customer support

**CANDIDATE**

An ideal **French Technical Support Agent** will possess the following:

- Fluent in written and spoken French and English
- Excellent problem solving skills
- Attention to detail
- Driven, with great communication skills
- Flexible approach to working hours

Experience of working within a call centre / technical support environment would be advantageous, however training will be provided.

**THANK YOU FOR YOUR INTEREST IN THIS VACANCY AND GOOD LUCK WITH YOUR APPLICATION.**

The services of Future Prospects are those of an Employment Agency.

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00 per year

**Benefits**:

- Company pension
- Work from home

Schedule:

- Day shift

Work Location: One location

Reference ID: 31457

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