Administrator

**Sandwell Children's Centres**:
Barnardo's is proud to be commencing delivery of Sandwell's Children's Centres across the Borough. The service will provide a range of quality services for families, locally designed for the 6 town areas of the Borough, divided into 3 areas:
Cluster A - Oldbury, Smethwick

Cluster B - Tipton, Rowley Regis

Cluster C - Wednesbury and West Bromwich

Across the cluster, we are committed to delivering a robust offer for communities and residents, designed to promote access to services, reduce barriers to engagement and build resilient communities.

The Administration team will take an active lead in ensuring that the impact of service delivery is measured, monitored and reported. In addition to providing admin support to the team to achieve best outcomes for the families within that area.

**Objectives/key activities - Administration Assistants**
- To provide general administrative tasks to the children's centre team, which include attending and record Team Meetings, producing Letters/Reports and notes as appropriate.
- To support the Administration Lead (PA5) and administration officers (PA4) to ensure accurate monitoring data is collected and reported quarterly (including case studies/SU feedback).
- To provide other general secretarial support to the Service Managers/Administrators and Team (i.e. filing, typing, information collecting/compiling information packs).
- To arrange any meetings/appointments/events for visitors and external visits and provide all necessary facilities/health & safety advice.
- To support the general safety and well-being of services users and guests entering sites, including reporting of core safeguarding concerns, offering comfort and information as appropriate and escalating any concerns to management as per safeguarding flowchart.
- To support the Administration team in Health & Safety Tasks i.e. alarm tests, visitor log-in, resource management/supplies, COSHH and general centre safety.
- To assist in maintaining appointment diaries, bookings and reminder systems (i.e. room bookings, centre availability etc.)
- Support the processes of referrals to key elements of service, including family support, HMWB&E and EEY in signposting, logging requests for referrals and liaison with seniors/project workers.
- If applicable, in the absence of the Administration Lead and Receptionist, to open and close the building, ensuring that all windows and doors are secured.
- To assist the Administration Lead in the processing of invoices and Imprest (petty cash) claims for goods and services.
- Work with the volunteer co-ordinator around allocation of work to volunteers, assigned to support the delivery of activities.
- Support the production, maintenance and promotion of materials and opportunities designed to attract, engage and build relationships with communities i.e. newsletters, information leaflets, notice boards and general centre information.
- Support the development and maintenance of the Virtual Children's Centre Offer i.e. website, social media, e-newsletters etc.
- To provide essential leave and sickness cover for the Service/Office Administrator and Reception as required, which may at times include cover at other venues.
- Work as part of teams to develop initiatives and innovation as agreed with managers/thematic leads.
- Any other duties deemed appropriate within your job role to reflect the needs of the service.
- Work with the wider teams within the Children's Centre Offer to meet the needs of the service across the borough.
- To meet the needs of the service evening and weekend work will need to be undertaken as required.
- WORKPLACE OFFER: WHAT IT MEANS FOR YOU

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.
- Flexibility

Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- About Barnardo's
- At Barnardo's we believe in children - no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.