Complex Care Support Worker

**Job Title**:
Complex Care Support Worker - Liverpool - Wake Nights (Driver Essential)

*Must have tracheostomy experience*

We are looking for a dedicated and compassionate Support Worker to support a 16 year old female with cerebral palsy and complex health care needs in her own home.

The role involves all aspects of personal care, manual handling, PEG care, tracheostomy care, stoma care, administration of medication and support with communication.

You will work as part of a care team alongside the family and a team of therapists to provide person centred and individualised care and rehabilitation. You will also be required to maintain high standards of cleanliness with the client and within the home environment.

The client has her own wheelchair adapted vehicle which you will be asked to drive to take her to various appointments. Full training will be provided.

Sorry, we are not in a position to sponsor applicants.

**Location**:
The client’s residential home in Liverpool, but you may be required to work from other locations at the discretion of the company and with appropriate notice.

**Pay**:
£13.75 week day rate, £14.85 week night rate, £16.66 weekend rate.

Sleep in - £104.20 week night sleep, £104.20 weekend sleep (10pm - 8am)

**Working Hours**:
Shift patterns vary. Days and sleep nights, including 24 hours.

**3 x 12 (36 hours) and 2 x 12 (24 hours) waking nights 8pm - 8am urgently required. Shifts are provided on a rolling 3 week rota.**

**Safety**:
**What we offer you**

Competitive rates of pay

Free DBS Certificate

5.6 weeks of paid annual leave

Thorough paid induction and bespoke client specific training

Free access to online mandatory training

Regular supervision and appraisal

Auto-enrolment into the Employer’s pension scheme

**Reports to**:
Case Manager / Care Co-ordinator

**Job Overview: (Note - In addition to these functions, employees are required to carry out such duties as may reasonably be required)**
- To provide care in accordance with best practice and legislative requirements, reflecting policies and procedures and agreed standards under the direction of the Case Manager / Care Co-ordinator
- To support and enable service users to maintain skills and personal interests while delivering person-centred care unique to each individual
- To maintain skills at a current level and undertake such training and development as required, from time-to-time, to maintain and progress

**Responsibilities and Duties of the Job**:
The Complex Care Support Worker’s responsibilities include but are not limited to the following:

- Ensure service users are at the heart of the care delivery and their wishes and preferences enhance their wellbeing
- To contribute to the efficient running of the service
- Support service users to maintain their relationships and connections with the local community
- Ensure care plans and other information about how to support service users are followed
- Be responsible for informing the Case Manager / Care Co-ordinator of any changes in the needs of service users
- Be responsible for promoting and safeguarding the welfare of those individuals they support

Working with Others:

- Develop effective working relationships with other employees within the service
- Work in cooperation with members of the multidisciplinary teams to maximise opportunities for service users
- If desired by the service user, maintain and develop relationships with their family, friends and other people important in their life

Leading by Example:
Other duties and responsibilities to be undertaken may include any (or all) of the items in the following list:

- Seek opportunities for personal and professional growth
- Be a role model for other carers and be an ambassador for the service
- Be professional, polite and reasonable at all times

Personal and Professional Development:

- Have a knowledge of, and work within, the Fundamental Standards
- Understand the regulatory framework that governs the service, including the role of the CQC and its requirements
- Commit to achieving the relevant qualifications commensurate with the role
- Attend statutory training and any other training as directed by management
- Understand and follow all policies and procedures relevant to the role
- Be open to learning opportunities

**Disclosure and Barring Service Check**

**Person Specification**

**Qualifications**

Essential
- Good English - written and verbal
- Care Certificate or equivalent
- Level 2/3 Health and Social Care Diploma or willingness to work towards
- Evidence of continued professional development

**Knowledge**

Essential
- Understanding of cerebral palsy
- Knowledge of CQC fundamental standards and key lines of enquiry

**Experience**

Essential
- 1 year minimum experience in health and social care
- 6 months minimum experience in working with people with neurological impairment
- 6 months minimum experience in complex care including tracheostomy carep

**Specific Req