E-commerce Executive

**Full Job Description**

A rare opportunity has arisen to join our small e-commerce team at one of the UK’s leading online paving and landscaping suppliers to trade and retail customers.

We are looking for someone who can work independently and as part of a team at our modern office in the Norfolk countryside.

You will need to be efficient and productive in an informal and relaxed work environment and in return you will be rewarded with a competitive salary and a great benefits package.

It may take some time to bring you up to speed with the way we work and there will be a significant amount of data management initially as part of this role, however as your time at the company progresses you will be involved in more in-depth marketing processes.

Reporting to the Managing Director, this role is vital for driving a positive first impression of the brand to online customers. You will be responsible for maintaining the company’s tone of voice by creating engaging and search friendly product listings, as well as assisting in general onsite maintenance of all published products and their images to ensure all products remain accurate, up to date and well-presented across all channels to maximise sales.

**Key Responsibilities**:

- Creating engaging and SEO-optimised product descriptions, whilst developing and maintaining the company’s tone of voice
- Maintaining the current live data and ensuring all published products and images are accurate, searchable and correctly categorised with consistency and accuracy.
- Optimising the website to ensure that it is accessible to a search engine through Keywords, Meta Tags and other components.
- Ensuring all non-product related pages/content (Delivery, Returns, FAQs, Blogs etc) are up to date with regular QA.
- Working closely with other departments to give customers a positive shopping experience.
- Developing supplier relationships and identifying new product opportunities.
- **Product Management**: Assist in managing the product lifecycle, including updating product listings and manage product inventory. This includes managing product pricing, imagery, attributes, categories, and specifications to ensure consistency and accuracy.
- **Upsell Products**: Add additional products a customer may also have an interest in to a product listing.
- **Content Updates**: Including product titles, creative descriptions, dimensions, weights, volumes, images, and prices to maintain accurate information across all ecommerce platforms.
- **Support Online Strategy**: Support the overall online strategy by collaborating with other team members on projects and initiatives designed to drive online growth and customer engagement. Ensure all product listings are accurate, searchable, and properly categorised.
- **Conduct Competitor Analysis**:Play a part in the ongoing competitor analysis and identify any suggestions on product price changes. Identify trends to enhance content strategy.
- **Trouble Shooting**: Help investigate any issues with systems, products and channels as part of everyday housekeeping.
- **Auditing Product Offering**:Undertake regular checks of products and categories across all channels to ensure all products are commercially appealing.
- **SEO**: Research keywords and optimise content for a higher placement search engine ranking.

**Essential Skills/Experience You Will Need**:

- Experience with online marketplaces and e-commerce platforms and the influences on online shopping behaviour as well as the challenges that come with selling online
- Numerate and strong data-analysis orientation
- Excellent grammatical skills
- Commercial acumen
- Confidence in using spreadsheets
- Magento 2 product inventory management administration including bulk product updating using spreadsheets, importing and exporting of data in accordance with strict protocols
- MS Excel / Google Sheets
- Analytical skills and an ability to interpret data
- Ability to work independently using own initiative, and as part of a team
- Strong attention to detail and organisational skills

**Desirable Skills/Experience You May Have**:

- Photoshop - a bonus
- Google Merchant Centre / Ads / Analytics - a bonus
- Knowledge of SEO principles and best practices.

**Job Types**: Full-time, Permanent

Pay: £24,927.00-£30,000.00 per year

Additional pay:

- Performance bonus

**Benefits**:

- Casual dress
- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount

Schedule:

- Monday to Friday

Work Location: In person