Nhs 111 Health Advisor

2 weeks ago

Winchester, United Kingdom Connaught Resourcing Full time

111 Health Advisors are mediators, influencers, pacifiers, and life savers - no two calls are the same.

As a 111 Health Advisor, you will take a variety of incoming calls from patients, providing them with an appropriate response to urgent healthcare needs within a timeframe. This could range from booking a GP appointment, advising them to attend an out ofhour's service or even dispatching an ambulance.

You need to be a good communicator with an excellent telephone manner. It is essential that you are computer literate and keen to learn new skills. You must be passionate about high quality patient care and be caring and able to remain calm under pressure.

You will have outstanding opportunities for continued professional development and progression to team leading, coaching, supervisory and managerial roles.

**To be a 111 Health Advisors you must**:

- Be at least 18 years old
- Have the right to work in the UK
- Be committed to excellence to all patients
- Caring and understanding
- Good communication skills
- Commitment to quality

**Training**:
You will need to be able to commit to a **6-week full time training programme**which will be fully paid.

**Day and Evening training times available. The 6 weeks training consists of classroom-based training, listening to calls and coaching in the call centre.**

**Pay rates**:
The initial training is 37.5 hours a week. After training there are a variety of different rolling rotas available. Your annual salary will reflect your weekly hours.

**On top of your salary, you have the potential to earn more as outlined below**:

- Saturdays (midnight to midnight) time plus 35%
- Sundays (midnight to midnight) time plus 69%
- Weekday evenings (8pm to 6am) time plus 35%

**Benefits**:

- Training and support from a dedicated in-house education team.
- A nationally recognized qualification in Pathways.
- Access to continued professional development and opportunities within SCAS and the NHS
- Occupational Health support along with an Employee Assistance Programme.
- Enrolment into the NHS Pension Scheme
- NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing.

Connaught Resourcing operates as an Employment Business and an Employment Agency. We are a committed equal opportunities employer who respect and value cultural diversity. Connaught Resourcing will carry out background checks including referencing and whererequired an Enhanced or Standard DBS Disclosure as part of our recruitment and selection procedures.

  • Nhs 111 Health Advisor

    2 weeks ago

    Winchester, United Kingdom Connaught Education Full time

    111 Health Advisors are mediators, influencers, pacifiers and life savers - no two calls are the same. As a 111 Health Advisor, you will take a variety of incoming calls from patients, providing them with an appropriate response to urgent healthcare needs within a timeframe. This could range from booking a GP appointment, advising them to attend an out of...

  • Nhs 111 Health Advisor

    2 weeks ago

    Winchester, United Kingdom Connaught Resourcing Full time

    111 Health Advisors are mediators, influencers, pacifiers and life savers - no two calls are the same. As a 111 Health Advisor, you will take a variety of incoming calls from patients, providing them with an appropriate response to urgent healthcare needs within a timeframe. This could range from booking a GP appointment, advising them to attend an out...

  • Nhs 111 Health Advisor

    1 week ago

    Winchester, United Kingdom Connaught Resourcing Full time

    111 Health Advisors are mediators, influencers, pacifiers and life savers - no two calls are the same. As a 111 Health Advisor, you will take a variety of incoming calls from patients, providing them with an appropriate response to urgent healthcare needs within a timeframe. This could range from booking a GP appointment, advising them to attend an out of...

  • Nhs 111 Health Advisor

    21 hours ago

    Winchester, United Kingdom South Central Ambulance Service Full time

    NHS 111 Health Advisor Part-Time** **One Career, Many Roles** 111 Health Advisors are mediators, influencers, pacifiers and life savers - no two calls are the same. As a 111 Health Advisor, you will take a variety of incoming calls from patients, providing them with an appropriate response to urgent healthcare needs within a timeframe. This could range...

  • Nhs 111 Health Advisor

    1 week ago

    Winchester, United Kingdom South Central Ambulance Service NHS Foundation Trust Full time

    111 Call Handler / Call centre South Central Ambulance Service are looking to recruit a number of 111 Call operators to join our team that is based from our Otterbourne site in Hampshire. As a 111 Call handler / operator, you will be responsible for answering calls from members of the public and providing them with an appropriate response for their...

  • Nhs 111 Clinical Advisor

    2 weeks ago

    Winchester, United Kingdom Connaught Resourcing Full time

    **NHS 111 Integrated Urgent Care Clinical Advisor** **Do you want to make a difference during these unprecedented, uncertain times?** **Our client has exciting professional opportunities for reliable and passionate Nurses or Paramedics to give 100% patient care in a controlled environment.** **If you're seeking a new position that provides a less physical...

  • Nhs 111 Clinical Advisor

    2 weeks ago

    Winchester, United Kingdom Connaught Resourcing Full time

    **NHS 111 Integrated Urgent Care Clinical Advisor** **Do you want to make a difference during these unprecedented, uncertain times?** **Our client has exciting professional opportunities for reliable and passionate Nurses or Paramedics to give 100% patient care in a controlled environment.** **If you're seeking a new position that provides a less physical...

  • Nhs 111 Health Advisor

    2 weeks ago

    Winchester, United Kingdom South Central Ambulance Service Full time

    NHS 111 Health Advisor Are you looking for the challenge of working in a fast paced, dynamic, and adaptable service, with a career that’s not just ‘another job’? - Would you be able to calm someone having a mental health crisis? - Would you be able to help a parent whose child has fallen and banged their head. - Could you deal with helping somebody...

  • NHS 111 Health Advisor

    18 hours ago

    Winchester, United Kingdom Woodworker's Journal Magazine Full time

    A regional NHS health service is seeking a part-time NHS 111 Health Advisor to manage health calls overnight. The successful candidate will assess health concerns, provide support during crises, and maintain accurate records. Ideal candidates have strong customer service skills and relevant experience. This role includes a 6-week training program and offers...

  • Impactful Part-Time NHS 111 Health Advisor

    13 hours ago

    Winchester, United Kingdom Woodworker's Journal Magazine Full time

    A healthcare service provider in the UK is hiring a part-time NHS 111 Health Advisor in Otterbourne. In this role, you will handle a diverse range of calls, providing crucial support during stressful situations. No medical background is required, but strong customer service experience and emotional resilience are essential. Training will be provided, and the...