Retail Assistant

2 weeks ago

Walkden, United Kingdom Specscart. Full time

Join our team at Specscart Walkden, a business that is revolutionising the eyewear industry in the UK by changing the way people perceive eyeglasses.

We are looking for our new team member - a Retail Assistant - who'll assist and manage day to day operations for Specscart Walkden retail store. We fully support career development and if successful, we will help you achieve your goals.

You must be well-presented, warm and welcoming with the ability to build a rapport with our customers.

Your ability to boost sales by giving quality individual customer service would help you achieve the position. And of course, enthusiasm for sales and growth is always a plus point at Specscart.

**Job responsibilities**:
Your primary goal is to assist customers and ensure that they have an enjoyable shopping experience and want to return to Specscart. High-quality retail assistants are in-demand because they help generate repeat business. You report to a supervisor/manager and work as part of a team.
- Warmly greet customers who visit the store.
- Answer queries and handle customer complaints and ability to resolve them independently.
- Deal with customer transactions such as sale, dispense and returns.
- Receive, process, and organise deliveries.
- Process cash and card payments.
- Assist customers with selecting the best frames.
- Manage and maintain store inventory.
- Evaluate customer needs and provide them with the best recommendations.
- Coach and support new and existing associates.
- Analyze consumer behavior and adjust product positioning in store.
- Handle complaints from customers.
- Willing to commute between the stores.

**About us**:
Specscart. is the sweet spot for people who are passionate about making a mark, and having fun doing it. As a company, we’re small and flexible enough for every person to take initiative and make things happen. But we’re big enough in our vision, and reach, for those actions to have a global impact. Our vision and hard work has been well rewarded in the past year. Being the winners of Venture Further 2018 and The Albert Gubay awards 2017 has made us more reputable. We are now looking at exponential growth in the next few months, and are building the team towards the same.

**Benefits**:

- Market leading Salary with on target earnings.
- Chance to work with an ambitious and innovative team.
- Full-time/ Part-time opportunities available.
- Opportunity to work in other Specscart stores as well.
- Place to grow and develop as an individual, with ambition encouraged and opportunities on offer.

**Job Types**: Full-time, Part-time, Permanent, Temporary contract, Fixed term contract, Temp to perm

**Benefits**:

- Additional leave
- Company events
- Employee discount
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

Application question(s):

- Will you be willing to commute between the stores?

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)

Work Location: One location

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