Receptionist

HEAD OFFICE

Receptionist

**Receptionist**

**Nuffield Health Cambridge Hospital | Customer | Permanent | Part time**

**£23,887.50 per annum (pro rata)**

**30 hours per week**

**Includes early mornings, early evenings and weekend shifts**

As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.

As a Receptionist at our Cambridge Hospital you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

**As a Receptionist, you will**:

- Use your empathy and customer service skills to build positive relationships.
- Put people at ease when they visit your department.
- Answer the phone, dealing with enquiries and booking appointments.
- Welcome patients, in person, and directing them to the appropriate changing or waiting rooms.
- Crucially, you will also help the department run smoothly by preparing clinical paperwork, referral forms and charge sheets, plus terms and conditions.

**To succeed as a Receptionist, you will have**:

- Great communication skills.
- The ability to explain sensitive or complicated information in a clear, sympathetic and easily understood way.
- Ideally, you will have experience of working within Healthcare administration or a relevant reception environment.
- Good IT and keyboard skills.

**Nuffield Health Cambridge Hospital**

Our state-of-the-art hospital, is central Cambridge’s premium private hospital, boasting an Outstanding CQC score and offer a full range of medical and surgical specialties. With expertise in Cancer care and Cancer surgery, Orthopaedic surgery (including robotic surgery), Neurosurgery, Cardiology as well as specialist Paediatric services. Recently having secured a partnership with the Royal Papworth NHS (National Health Service) Trust we will see growth in our Cardiology services and aim to expand our current speciality in this field.

Backed by the latest diagnostic imaging facilities including wide bore MRI and CT scanning, we offer immediate assessment and expert diagnosis. Hospital facilities include 3 state of the art digital theatres, 32 beds, Surgical Day Case theatre/endoscopy suite, Surgical Day PODs, private consultation rooms, close monitoring units, Chemotherapy suite, on-site registered pharmacy, Diagnostic scanning unit and a Pathology laboratory.

**Helping you feel good.**

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what’s important to you.

**Join Nuffield Health and create the future you want, today.**

**It starts with you.**
- LocationCambridge - Cambridgeshire
- Contract typePermanent
- ReferenceJR0076123

REWARDS & BENEFITS

Helping you be and feel your best.

Annual Leave

25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.

Financial Wellbeing

A range of employee benefits through a Financial Wellbeing provider - including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.

Cycle to Work Scheme

Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.

Online GP

Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.