Junior Hallmarking Operations Assistant

6 days ago

Slough, United Kingdom Ferrari Group Full time

**Ferrari Express Limited** are looking for a **Junior Hallmarking Operations Assistant** to join our busy team, to ensure the best possible experience for all our clients. Working 0900-1700 Monday to Friday, the company offers the following benefits:
Annual Leave;
- 28 days per annum (including 8 national UK holidays).
- Annual leave days increase with longevity.
- Additional discretionary leave given over Christmas period.

Annual Salary Reviews & Performance Bonuses;
- Salaries reviewed annually.
- Discretionary bonuses are awarded based on individual and company performance.

Uniform;
- Full uniform & company phone provided (where required).

Opportunities;
- An opportunity to progress your career across the business.

Other benefits;
- Free access to Maji - an independent digital financial wellbeing platform & coach to help you manage and save your money.

The role of **Junior Hallmarking Operations Assistant** will include but will not be limited to the following:

- assist in unpacking incoming shipments, checking for signs of damage or tampering before processing.
- help organise and prepare items for hallmarking, ensuring they are ready for processing according to priority.
- repack items securely after hallmarking, ensuring they are correctly accounted for and meet quality standards before despatch.
- maintain accurate records of items processed, ensuring all documentation is properly updated.
- liaise with internal teams to ensure timely shipments and operational flow.
- adhere to Standard Operating Standards (SOPs) and assist senior staff in updating processes when needed.
- represent the company by demonstrating high levels of customer service, professionalism and a smart appearance at all times.
- undertake additional duties, or assist other members of staff, as may be reasonably requested by your Manager or Directors.

The knowledge, skills and experience required from our **Junior Hallmarking Operations Assistant** is:

- Have a good knowledge of the English language, both verbal and written (essential).
- Have the ability to prioritise and manage multiple tasks to tight deadlines (essential).
- Have good attention to detail with the ability to follow instructions carefully, handle items with precision and maintain accurate records.
- Have good communication skills, both verbally and written, including the ability to communicate effectively with all team members and departments (essential).
- Be physically able to lift & move packages and stand for long periods during unpacking/repacking.
- Be a team player across all departments (essential).
- Have basic knowledge of Microsoft Office; including Outlook, Word, Excel and Teams (essential).
- Experience in field of hallmarking (desirable).
- Background in warehouse or logistics operations (desirable).
- Experience of in-house systems (desirable).

***no agency contact please

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