Receptionist/dispenser

For an informal discussion about the post, please contact the Practice Manager, Nicky Renwick.

**Main duties of the job**:
To deal efficiently and courteously with patient requests and enquiries, face to face and over the telephone

To make bookings and appointments as required using the IT system

To provide administrative support as required

Dispensing and checking prescriptions

To provide cover during times of sickness/annual leave

To be able to deal with stressful situations

Any other ad hoc duties as required by the Partners and Practice Manager

**About us**:
We are a small friendly rural practice of around 2,100 patients. Our team includes GP's, a Practice Nurse, Healthcare Assistants, Administrative and Reception staff who all work together supportively, with external staff, to provide the best care for our registered patients.

**Personal Specification**:
Essential - GCSE English, IT literate, Dispensing Qualification

Excellent communication skills and telephone manner

Capable of dealing with telephone enquiries and queries efficiently and affectively

Be able to work calmly under pressure

Approachable and flexible attitude

Previous General Practice/pharmacy dispensing experience

Knowledge of Data Protection

Abide by, and knowledge of dealing with confidential issues

Team player with a good sense of humour

Offers will be made on the acceptance of 2 satisfactory references and Disclosure and Barring Service Check.

**Job Type**: Part-time
Part-time hours: 20-25 per week

**Salary**: From £9.77 per hour

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Morpeth, NE61 4EG: reliably commute or plan to relocate before starting work (required)