Reservations Administrator

2 weeks ago


Leeds, United Kingdom Roomzzz Aparthotel Full time

We are proud of our brand, a growing group of aparthotels, all situated in prime locations near to the hustle and bustle of city life. An exciting opportunity has arisen to join our fantastic Central Reservations team located in the heart of Headingley.

Roomzzz are stylish, spacious, city centre apartments, offering more freedom than a conventional hotel to discerning leisure and business travellers. With 10 locations across some of the UKs most vibrant cities, we offer a personal touch for adventure, business and celebration.

**Role**
- Identifying sales leads and any repeat business.
- Reservation administration, such as pre-payments, correspondence checks and issuing of pro-forma invoices.
- Promoting our Perkzzz membership to all potential guests.

**Skills & Qualities**
- A strong work ethic and pace to match the busy working environment.
- Ability to work using own initiative and work as part of a team.
- Strong communication skills, both written and verbal.
- Enthusiastic and driven to play a key part in a fast growing company.
- Experience in a similar role would be advantageous.

**Shift Pattern**

The hours for the role are 40 hours per week worked over 4 days, including weekends. The office hours are 8am - 8pm Monday to Friday and 8am - 6pm Saturday to Sunday.

**What we offer**
- Plenty of onsite training.
- A stable, well established and friendly team.
- Group social events.
- Free onsite parking & many more

**Job Types**: Full-time, Permanent

**Salary**: £20,800.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Store discounts

Schedule:

- 10 hour shift
- Day shift
- Monday to Friday
- Weekend availability

**Experience**:

- Customer Service: 1 year (preferred)
- Reservations: 1 year (preferred)



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