Ecommerce Assistant

Company Description
Frasers Group are currently looking for an eCommerce Assistant to join us at our Head Office in Basingstoke. We started as a small store in Maidenhead in 1982 and from there, grew to become a global powerhouse. We believe the higher the risk, the greater the reward. We’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. We’re not sitting back - there’s no room for hesitation. As a PLC with a £4bl turn over, this opportunity to grow your career in a fast paced and dynamic environment is one for the bold.

**Job Description**:
You will be joining our growing eCommerce team assisting the e-commerce trading specialist. You will review customer journeys and suggest improvements, support online merchandising, assist with day-to-day activities, and help to improve the speed to market of new products. You will be focussing on GAME, so if you have a passion for all things gaming and are looking to grow your career in a fast paced and dynamic environment - look no further.
- Setting up products on the GAME website, ensuring they are effective across all devices
- Optimise site navigation, customer journey and product placement to drive online sales
- Support eCommerce Merchandisers in delivering seasonal promotions and price amendments across the website, in line with the company trading calendar
- Optimise site and customer journey during daily site walks and data analysis
- Working with the wider functions, ensuring the online customer experience is market-leading
- Be an active and positive contributor to the team, always willing to represent the ecommerce team and be prepared to go the extra mile

**Qualifications**:

- IT Literacy i.e. Excel, Word, Web based systems
- A passion to work within the retail or gaming industry
- Knowledge of video games (desirable)
- Able to work in high-pressure and fast paced situations
- Keen eye to discover customer experience issues and flag them to the business

Additional Information**
The privilege.**

An opportunity like this at Frasers Group is for the fearless.

The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles - you will**:
**Think without limits** and take the team with you

You will see the possible in impossible and will be open-minded and humble, not afraid to take a risk if it’s the best option for the business.
**Own it** and back it

You will take pride in what you do with confidence, but not overconfidence. It’s important you take ownership of your decisions, stand by your convictions and reason with contradiction.
**Not hesitate** and act with purpose
**Be commercial **and customer-focused.

You will be creative and analytical, balancing big-picture trends and detailed commercial performance. You will have a forensic commercial mindset, always considering the commercial impact of any decision.