Hotel Services Operative

Greenacres Site in Dartford is a Mental Health Site consisting of 11 wards and various buildings with offices, clinics and training rooms. The working environment will include inpatient ward areas with administration buildings, you will be expected to liaise with all teams across the site and the general public and contractors when coming to site. Contact with service users will occur on a daily basis when visiting all areas of the site. Full induction, uniform and training will be given to the successful applicant.
- Maintain a patient focussed Hotel Services function across clinical and non-clinical areas.
- Ensure standards within the designated areas meet the national cleaning standards across the site for the trust.
- Report any issues to Site Supervisor or Facilities Manager.
- To undertake a range of duties associated with the upkeep of the clinical environment to meet the requirements of the Trust and the National specification from cleanliness in the NHS.

The expectation of the role is that you would be working cleaning and maintaining standards of cleanliness on inpatient wards and admin areas making sure they meet the required NHS standards working alongside clinical staff to achieve a healthy and safe environment for our clients.

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

**JOB PURPOSE**:

- Maintain a patient focussed Hotel Services function across clinical and non-clinical areas.
- Ensure standards within the designated areas meet the national cleaning standards across the site for the trust.
- Report any issues to Site Supervisor or Facilities Manager.
- To undertake a range of duties associated with the upkeep of the clinical environment to meet the requirements of the Trust and the National specification from cleanliness in the NHS.

**KEY RESULT AREAS**:

- The daily shift plan is completed in the agreed time scale and hygiene standards are met.
- Cleaning is carried out in accordance with recognised approved Trust methods/procedures.
- To participate in the Cleanliness in Hospitals Programme.
- To complete departmental performance monitoring weekly, to achieve and maintain the Trust standard.
- To ensure waste is disposed of in accordance with the Trust waste disposal policy, assuring Health and Safety standards are adhered to.
- Removal of rubbish to designated collection points.
- To wear the uniform provided, and ensure that it is kept clean and presentable at all times.
- To wear the staff name badge provided by the Trust at all times when on duty.
- No jewellery is to be worn except a wedding ring and single ear studs.
- To co-operate with managers and other employees to achieve a healthy and safe environment.
- To take reasonable care of your own health and safety and that of other persons who may be affected by your actions, and to carry out your responsibilities in ways that ensure a safe and healthy place of work.

In the course of work you are to bring to the attention of your supervisor or manager:

- Any situation which reasonably could be considered to represent a serious or immediate danger to the health and safety of any person.
- Any matter which reasonably could be considered to represent a shortcoming in the Trusts health and safety protection arrangements.
- Provide assistance with staff training whilst in the work place and to include manual handling, ensuring all data is collated for each member of staff.
- To ensure waste is disposed of in accordance with the trust waste disposal policy and ensuring Health and safety standards are adhered to.
- To ensure all Hotel Services Staff are wearing the correct uniform provided by the trust and to maintain a clean and tidy appearance at all times.
- Wear the staff name badge provided by the trust at all times when on duty.
- Jewellery is to be kept to a minimum so a wedding band and single ear studs all staff are expected to adhere to the Uniforms and workwear policy at all times.
- Communicate effectively with all staff members to achieve a healthy and safe environment.
- whilst at work you are to bring to the attention of your supervisor or manager: - All situations which could be cons