Administrative Assistant

**Job Title: Administrative Assistant**

Type: Full-time, Permanent, 37.5 hours per week (Apprenticeship considered)

**Salary**: £15,000 (Apprenticeship) - £23,500

Hours: 9.00 - 17:30

Location: Northampton

Benefits: 24 days holiday + bank holidays + company provided lunch + employee share scheme + personal development budget + pension + great team and friendly working environment + clear progression opportunities

**Job Summary**:
We are a dynamic and rapidly growing hybrid mail company, offering innovative solutions to send and receive physical mail seamlessly. We're committed to providing excellent service to our customers and a rewarding work environment for our staff. As we expand, we're seeking a proactive and organised Administrative Assistant to join our team and support the smooth running of the office.

**The Company**:
Postworks is a progressive private-equity backed start-up, providing an online platform for sending and receiving post.

We are responsive to customer needs and working toward the mission of always being a pleasure to do business with. We like to challenge processes, push boundaries and do things differently.

**The Role**:
This role reports to the COO and can be arranged as an apprenticeship.

You’ll know if you’re a good fit if the below sounds like you:

- “Organised” is your middle name and you can annihilate a task list.
- You like working on behalf of people
- Your attention to detail is second to none and you’re the first to spot all the differences
- You know your way around a computer without the need of a treasure map.
- You love a routine and knowing what you’re going to be doing day to day
- You don’t mind pulling together as a team to get the job done.
- You are a member of the grammar police - you never let those stray commas get away

If you’re this awesome, you could be Postworks awesome.

**Key Responsibilities**:

- Administrative Support
- Assisting in the preparation of documentation and reports under the guidance of senior staff members.
- Handling inbound mail and digitally distributing it to the appropriate individuals or filing it accurately for future reference.
- Conducting data entry and data cleansing tasks to ensure accurate and up-to-date records.
- Assisting with purchasing activities, following established guidelines and seeking guidance when needed.
- Updating digital record-keeping systems and maintaining accurate and organised files.
- Ad Hoc administrative tasks as and when required
- Receptionist duties
- Managing visitor arrivals and departures, ensuring a warm and professional welcome to our office.
- Answering inbound calls and providing polite and efficient assistance or redirecting calls as necessary.
- Recording deliveries and making sure they get to the correct person
- Office upkeep
- Working with the cleaners to maintain the cleanliness, safety, and functionality of the office space to create a conducive working environment. This might look like, filling up the coffee machine, filling and emptying the dishwasher, carrying out an office supplies stocktake etc
- Coordinating and arranging office lunches or meals as required, ensuring a smooth and enjoyable experience for all employees.
- Following the company's data security policies.

**What we offer you**

The opportunity to be part of an award winning business that looks after its people. From monthly rewards to an annual all-expenses paid holiday, we reward big for big performance.

We’re growing quickly in an industry that is posting 10bn letters per year, which means you will have the opportunity to grow too.

**What you offer us**

You'll be a friendly face, helping to build great relationships and creating a positive vibe in the workplace. You will fit in well to our diverse and dynamic team, adding value with your unique perspective and ideas.

We will be impressed by your hardworking nature and your commitment to delivering top-notch results. You will believe honesty is integral to maintaining a transparent, respectful, and productive work environment too.

Finally, we will love your readiness to ask questions. It shows your commitment to learning, your eagerness to get things right, and your dedication to understanding the nuances of our business.

**Must haves**:

- GCSE grade 4 or above in English and Maths
- Excellent verbal and written communication skills in English.
- Strong attention to detail and accuracy in carrying out tasks.
- Proficient computer skills, including knowledge of G Suite and basic data entry would be desirable.
- Professional and friendly telephone etiquette.
- Good organisational and time management abilities.
- Ability to work effectively both independently and as part of a team.
- Willingness to learn and adapt in a fast-paced environment.
- Positive attitude and a strong commitment to providing outstanding service.

**You may have experience in the following roles**:
Office Junior, Admin Assistant, Receptionist, Secretary

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