Customer Service Administrator
1 week ago
**Customer Service Administrator**
**Walsall**
**Permanent**
**Full Time: 40 hours per week**
**£21,000 - £25,000**
Are you confident building relationships with customers? Strive to go the extra mile to assist customers? Your dream role has landed
**Duties and responsibilities**:
- Maximise upselling opportunities
- Managing the order process
- Building relationships with customers to ensure repeat business
- Follow up with customers to ensure they are happy
- Assist customers with product queries
**Personal attributes**:
- Previous experience in a Customer Service role is essential
- Knowledge of the construction industry would be advantageous
- Must have excellent communication skills to be able to negotiate and influence
- Forward thinker and comfortable to act on own decisions
**Benefits and perks**:
- Opportunity to buy and sell annual leave
- Cycle to work scheme
- Retail discount scheme
- Joining a successful brand
- Training and development
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