Quality and Market Management Liaison Officer

1 week ago

Telford, United Kingdom Telford and Wrekin Council Full time

Job Introduction
The Role

This is an exciting opportunity to join Telford & Wrekin Council’s Care Provider Quality Assurance Team.

This is an extremely varied role that will require you to work reactively and proactively to ensure the quality of the social care services we purchase meet the contract requirements.

You will undertake quality assurance for services delivering care to vulnerable children and adults

Balancing a number of factors in order to make decisions on the welfare and safety of vulnerable people, you will be a resilient, self-motivated individual with attention to detail and will use your organisational and inter-personal skills and knowledge of social care provider services. Working independently you will address challenging and complex issues in external service provision and negotiate with, and manage providers to ensure providers deliver both best value for money and effective services. The role also involves collating data in relation to provision of services for children and young people so accuracy of data is key. Your understanding of the Council’s cost challenges, operating processes and legislation around both adults and children’s social care to ensure our providers are supporting them to meet their outcomes and enabling them to live well and thrive. Focusing on continuous improvement methodologies you will work closely with Social Care teams, commissioners, partners and wider Council teams to ensure commissioned services are fit for purpose and meet people’s needs.

Key requirements

As a resilient, outcomes driven team player, your excellent communication skills will be invaluable to ensure that the commissioned services meet quality standards. In addition, Council Colleagues and key stakeholders will look to you as a reliable informative member of the team who can organise themselves well.

Interviews will be in person.

Please click on the links below to view the job description and person specification.

At Telford & Wrekin Council, we know that having a diverse workforce is key to providing the best possible services to our community. We celebrate having a diverse and inclusive culture where people are able to be themselves at work, and everyone has a voice.

We value our employees and offer staff rewards and plenty of opportunities for personal development and career progression including:

- Competitive rates of pay
- Automatic access to a secure, flexible and tax efficient Local Government Pension Scheme
- Staff benefits and discounts including salary sacrifice schemes
- Free on-site parking
- Generous leave entitlement (24 days rising to 32 days) plus 8 bank holidays and an additional concessionary day
- Free access to our employee assistance programme and confidential counselling
- Flexible and mobile working policy - we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home - our approach is to promote greater level of flexible working around personal and family commitments

Find out further information about working at Telford & Wrekin Council including our full list of benefits.

A CV template is available if you do not already have a CV.

Please note that Telford & Wrekin Council do not hold a sponsorship licence for visas.

  • Resident Liaison Officer

    4 hours ago

    Telford, United Kingdom hays-gcj-v4-pd-online Full time

    Your newpany Hays are currently recruiting for a Tenancy / Resident Liaison Officer on a temporary ongoing basis (approximately a year) based in the Telford area. Your role will cover the Telford, Bridgnorth and Oswestry area (mileage will be paid for)Your new role Your new role will be Tenancy / Resident Liaison Officer for a repeatable building contractor,...

  • Quality Manager

    2 weeks ago

    Telford, United Kingdom Prince Personnel Full time

    Prince are delighted to be recruiting for an experienced Quality Manager on behalf of a successful and growing manufacturing organisation. This is a fantastic opportunity to join a thriving business thats on an exciting upward trajectory, with a strong reputation in its market and a collaborative, values-driven culture.The Quality Manager will lead the...

  • Environment Community Liaison Officer

    2 weeks ago

    Telford TF RA, United Kingdom TELFORD AND WREKIN COUNCIL Full time £25,000 - £40,000 per year

    Job IntroductionAre you passionate about improving local environments and building strong community relationships?Telford & Wrekin Council is seeking a proactive and community-focused Environment Community Liaison Officer to join our team and help deliver enhanced environmental standards across our borough.About the RoleAs an Environment Community Liaison...

  • Environment Community Liaison Officer

    4 days ago

    Telford, United Kingdom WMJobs Full time

    1 week ago Be among the first 25 applicants Telford & Wrekin Council About the Role As an Environment Community Liaison Officer, you will act as the key link between the Council, elected Members, Parish and Town Councils, and the public. You’ll oversee the delivery of environmental improvements, manage relationships with contractors and community groups,...

  • Quality Officer

    1 week ago

    Telford, United Kingdom L&C Employment Consulting Full time

    Quality Officer - Permanent - Telford L & C Consulting are recruiting for a well-established, financially secure & growing manufacturing company in Telford for a new Quality Officer / Quality Engineer / Quality Manager to join them on a permanent basis. To be considered for this excellent opportunity, you MUST have worked in a similar role and will be able...

  • Counselling Support/ Client Liaison Officer

    1 hour ago

    Telford, United Kingdom Axis Counselling Full time

    **Counselling Support/Client Liaison Officer** Hours: 35 hours per week **Salary**: £18,564 - £20,420 Location: Across Telford & Wrekin and Shropshire where required Holidays: 25 days plus statutory holidays per annum to be calculated pro rata to hours worked Reports to: Counselling Manager **OVERALL PURPOSE OF THE JOB**: To provide administrative...

  • Quality Manager

    4 days ago

    Telford, United Kingdom Prince Personnel Limited Full time

    Quality Manager Telford Permanent Monday – Friday (40 hours) Package: up to £57,000 per annum 25 days annual leave + stats + other perks Prince are delighted to be recruiting for an experienced Quality Manager on behalf of a successful and growing manufacturing organisation. This is a fantastic opportunity to join a thriving business that’s on an...

  • Resident Liaison and Admissions Manager

    2 weeks ago

    Telford, United Kingdom HC-One Limited Full time

    As an Resident Liaison Officer at HC One, you’ll value one thing above all. Kindness. You will build relationships with residents, their family and the home team, preventing and limiting dissatisfaction, resolving complaints and queries quickly and efficiently. **Key Responsibilities & Accountabilities** - Develop, build and strengthen resident...

  • Quality Manager

    4 days ago

    Telford, United Kingdom Executive Network Group Full time

    A fantastic opportunity for an experienced Quality Manager to join a global manufacturing organisation and afford the flexibility to support both ongoing production issuesand be involved with strategic programmes. Quality Manager – Automotive Location - Shropshire Salary –£60000 + benefits Our client is a specialist automotive manufacturer supplying...

  • Quality Manager

    6 days ago

    Telford, United Kingdom Executive Network Group Full time

    A fantastic opportunity for an experienced Quality Manager to join a global manufacturing organisation and afford the flexibility to support both ongoing production issues and be involved with strategic programmes. Quality Manager – Automotive Location - Shropshire Salary – £60000 + benefits Our client is a specialist automotive manufacturer supplying...