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Retail Advisor

2 weeks ago

Glasgow, United Kingdom Global1stline Full time

We are looking for a Retail Advisor to provide excellent customer service and meet sales quotas for our business.

You will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

**Responsibilities**:

- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services

**Requirements**:

- Proven work experience as a Retail Representative or similar customer facing role
- Understanding the retail sales process
- Familiarity with consumer behaviour principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
- High school degree