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Research Business Assistant

2 weeks ago

Stafford, United Kingdom Midlands Partnership NHS Foundation Trust Full time

At MPFT we pride ourselves on staff wellbeing and development and can we offer you:

- Our SOOTHE resources - supporting staff across the trust with their physical, mental and financial health. In addition to the support offered from our occupational health provider Team Prevent.
- Counselling support and lifestyle information with advice on a variety of personal matters
- “In our Gift” providing a platform for your voice to be heard to inform change
- The opportunity to purchase additional annual leave
- Opportunities for flexible working (depending on the role)
- Career development opportunities and coaching plus access to in house training programs
- Innovative research training program entitled STARS (Supporting the advancement of Research Skills)
- Child Care Vouchers Scheme
- Recognition and engagement through our staff LOVE awards, LOVE long service awards and Staff Engagement Surveys
- NHS discounts available via the Blue Card and Red Guava schemes

We are looking for an individual with secretarial experience, excellent communication and organisational skills as well as good attention to detail.

**The main aspects of this role will be**:

- To provide full secretarial support to the research academic groups and research manager
- To provide administration support to the Research Business Team
- To provide administration assistance for projects where required such as the MPFT STARS ‘Supporting the Advancement of Research Skills’ programme as well as other current and upcoming projects
- The role represents a fantastic opportunity for someone who would like to build on their experience, develop new skills and to work within a friendly, positive and professional team.

Midlands Partnership NHS Foundation Trust is an award winning organisation with over 9000 employees. We are one of the largest integrated Health and Social Care providers, covering services across North & South Staffordshire, Shropshire, Hampshire, Buckinghamshire, Isle of Wight and Essex.

We pride ourselves on the services provided to support with the well-being of all of our employees both physically and mentally and offer counselling support and lifestyle information. Opportunities for flexible working are also available depending on the role.

We encourage career development provided by in house training programs and coaching support.

We are embedding values based and inclusive recruitment practices to ensure that all applicants, from any backgrounds, have an equal chance of success in achieving a role with us.

JOB DETAILS

**JOB TITLE**: Research Business Assistant

**BAND**: 3

**HOURS**: 22.5hrs per week

**DEPARTMENT**: Research & Innovation Department

**LOCATION**: Blended Working (Home/Stafford)

**REPORTS TO**: Research Business Manager / Professorial Leads of Academic Groups (KHARG, MHAG and COSMIC)

**ACCOUNTABLE TO**: Research Business Manager

**RESPONSIBLE FOR**: The post holder will provide an administrative service to the Research Business Team and the academic groups within the Research & Innovation Department

The post holder is expected to be flexible in their approach to the needs of the service which will require them to provide administrative support to others where necessary cross site working is essential.

**WORKING RELATIONSHIPS**:
**INTERNAL**: All Clinical and Corporate Directorate staff.

**EXTERNAL**: Service Users, carers, partner organisations and other external agencies

**JOB PURPOSE**:
The post-holder will be part of a team, responsible for providing a quality administrative, secretarial and general service supporting the Research & Innovation Department

**KEY DUTIES AND RESPONSIBILITIES**:
**Main duties and responsibilities**:

- To be a point of contact for the academic groups, identifying urgent requests and prioritising responses when managers are not available. On occasions, (such as a complaint/enquiry from a service user/carer) telephone calls and enquiries may be of a distressing nature/verbally aggressive and require sensitive handling.
- To provide confidential secretarial and organisational support to the members of the KHARG, MHAG and COSMIC academic groups including liaising with external agencies.
- Opening and distribution of post, ensuring that urgent mail receives appropriate attention.
- To arrange meetings and appointments with service users and staff, and maintain Microsoft Outlook calendars on behalf of the Professorial Leads where required and Research Managers.
- To use a range of office machinery including the use of computerised data systems and word processing facilities.
- Use a wide range of office machinery including fax photocopiers and computerised systems.
- Demonstrate the ability to organise own workload using independent judgement to prioritise required tasks and duties.
- Demonstrate the ability to work effectively within a multi-disciplinary team environment.
- To provide a word processing service to the academic research teams including typing of rep