Stock Controller

**Stock Controller (Nights)**

**Up to £27,471 + benefits**

**Dagenham - Fresh Direct**

Fresh Direct is one of the UK’s top wholesale food suppliers, supplying the best restaurant brands on the high street. We’re looking to add to our team in a number of key areas and we need people who are passionate about the job they do, committed to developing strong working relationships across the business, and driven by the need to deliver nothing but the very best results.

Plus, we are not alone, Fresh Direct is part of the **Sysco Speciality Group**, a set of specialist brands also including M&J, Wild Harvest, KFF, Medina Foodservice and Fresh Fayre. To top it off, the Fresh Direct family is proudly part of Sysco, the world’s largest food service supplier. We all work together to be our customers’ most valued and trusted business partner.

Our **Dagenham** depot are currently looking for a talented **Stock Controller** to join the team on the **night shift - You'll get Saturday's off with a rotating night 8pm - 6am/ 7pm - 5am over 45 hour week**.

**What you will be doing**:
***Managing the day-to-day operations administration ensuring that all objectives are achieved in line with company processes and policies.
- Helping to manage the distribution operations and ensure the operation is H&S compliant at all times.
- Work to find solutions and ensure that everything we do enables us to deliver on our promises to our customers and exceed their expectations.
- Ensuring that stock is in the correct place at the right time to deliver customer orders including movement and manual handling of stock including at the pick face and transferring from the pick face to cages/cages to stillages
- Accurately store and record information and complete regular stock takes
- Monitor discrepancies and investigate identified stock problems
- Carry out operational admin processes including Goods In, Logistics, Replenishment & processing in line with SOPs
- Comprehensive feedback on customer queries for all issues raised, full investigation for date life/rotation issues and stock errors
- Understand and prioritise issues logged - Ensure speedy resolution using appropriate data and analysis
- Understand trend reporting and KPI measures, on behalf of the stock & admin to understand themes & share with the operation
- Report any issues that may result in unbudgeted costs being incurred
- Form strong and effective working relationships with peers, colleagues, suppliers and customers at all levels
- You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way

**What we are looking for**:

- We are looking for somebody who can act as a role model for the Company values, with a desire to assume responsibility and accountability in all relevant areas
- You’ll live and breathe customer service, and you’ll enjoy working as part of a bigger team with a dedicated focus on results.
- Reliable and co-operative, demonstrating understanding of teamwork/interdependency
- Someone who is numerate and PC literate (Minimum of intermediate Excel, Word, Outlook)
- MHE trained with some SAP knowledge would be great
- Resilience - able to stay positive in difficult situations and you will naturally embrace an inclusive working environment and be committed to doing the right thing.
- Excellent communication skills with a personable approach
- A person who takes great responsibility of the quality of their own work and demonstrates attention to details.

**What we can give you in return**:

- A competitive salary
- Heavily discounted quality food, hotels and restaurants
- Generous annual leave with option to buy more
- Reward, recognition and referral schemes
- A health and wellbeing programme to look after you.
- Pension scheme
- Real career opportunities. Being part of the Sysco family - the world’s leading foodservice business, opens a world of possibility

There’s a lot on offer, so what are you waiting for?