Lettings Team Leader

2 weeks ago


Wolverhampton, United Kingdom Bromford Full time

Are you passionate about housing and providing excellent customer service? Can lead a team with vision, honesty and passion? If so, you belong at Bromford.

We are looking for a Lettings Team leader to join our team in Wolverhampton. Leading of team of 10 Lettings Advisors and approximately 11,000 properties across our Central Localities. You will oversee the operational delivery of the Lettings service which will include ensuring compliance with relevant legislative and regulatory requirements.

You will develop and coach the team to provide an excellent, efficient service to our customers, ensuring the right letting decisions are made with the customer at the heart of each and every decision.

Lettings is a fast-paced, high-volume team, you will inspire the team to be creative and innovative to ensure lettings targets are met. You will build a strong network of external partner agencies and encourage collaboration & cross team working to effectively support our customers

**You will be someone who has**:

- Proven track record in delivering targets with a high performing team
- Experience of leading a lettings service or equivalent housing function
- Knowledge of the allocations and lettings processes including legal and regulatory compliance in relation to homelessness and issuing tenancies, best practice and homelessness
- Experience of negotiating effectively, resolving problems in difficult or sensitive situations
- A continuous improvement mindest, not afraid to try new things
- Full, clean UK driving licence


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