Reception
2 weeks ago
**Role**: Immediately available Administration
**HOURS**: 9am - 5.30
**SALARY**: £12 - £14 per hour
**LOCATION**: London - This role is office based (nearest Oval)
**CULTURE**: Corporate, proactive, customer focused
**BENEFITS**: Exciting Benefit Platform, Temp holiday pay
**KEY RESPONSIBILITES**
- Take and record repair requests from tenants or colleagues, raise and despatch works orders and co-ordinate repairs with contractors
- Collect repair feedback from tenants, and record details on management systems
- Collect and record repair completion dates
- Issue, record and monitor post inspection surveys
- Collect and compile repair completion and satisfaction statistics
- Carry out and monitor tenant surveys
- Maintain data on housing stock management programme
- Maintain contractor records including insurance and contact details
- Keep detailed, accurate and up to date gas safety records including safety certificates on tenant files, raising works orders for safety inspections in accordance with procedure
- As directed, accompany colleagues on visits to Association properties, including visiting tenants in their homes.
- Preparing mail merges, reports, newsletters and data as required
- Answer telephone using an agreed corporate style
- Retrieve and respond to recorded messages left on telephone
- Open, date stamping and distribute incoming mail
- Frank and post outgoing mail
- Assist in planning and arranging events, including organising catering
- Manage reception area and looks after visitors
- Photocopies and files appropriate documents as needed
- Manage outgoing post and records data on special deliveries
- Answer phone calls and transfers them as necessary
**SKILLS, EXPERIENCE AND ATTRIBUTES REQUIRED**:
- Experience in an administrative role or relevant position
- Available to start immediately
- Have a positive attitude
- Hard working and determined
- Relevant education/qualifications
- Competent with Microsoft Office Packages
- Excellent verbal and written communication skills
- Highly organised
- Confident and comfortable on the phone
- Ability to work under pressure and to deadlines
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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