Residence Service Supervisor
2 days ago
**Residence Service Supervisor (Nights)**:
**£19,578 - £20,761 p.a. pro rata**
We are open to discussing flexible working arrangements.
**Do you know how to go the extra mile for customers? Are you dedicated to providing an excellent service? Do you have good interpersonal and communication skills? Do you have excellent organisation skills with the ability to prioritise tasks effectively?**
The University of Leeds is one of the top 135 universities in the world. We have a truly global community, with more than 39,000 students from 170 different countries and over 9,000 staff of 100 different nationalities. Established in 1904, we have a strong tradition of academic excellence, reflected in first-class student education, along with world-leading research that has a real impact around the globe.
Residential Services provides accommodation for around 8,500 University of Leeds students in self-catered and catered sites both on and off campus. We are an innovative service with a clear vision to provide some of the country’s best student accommodation.
We are seeking an approachable, customer focused person to join our team at Charles Morris Hall. As a Residence Service Supervisor (Nights), you will provide a high-quality front-line reception service to our customers, undertake basic maintenance tasks and site checks as well as monitoring the performance of external contractors working at the site.
You will have significant experience of working in a front-line customer service environment, have excellent communication and interpersonal skills, and be able to work on own initiative with mínimal supervision as well as part of a wider team. You will also have a basic working knowledge of building maintenance and services and will have the ability to carry out minor repair tasks.
You will be based at Charles Morris Hall, but should be prepared to work at any of the other Residential Services’ sites as required.
Residence staff are required to provide a flexible service, working as necessary to meet the needs of the business. The standard shift pattern for this role is 4 nights on 6:00pm to 5:00am, 4 nights off, 4 nights on 9:00pm to 8:00am, then 4 nights off.
The post also requires a Basic Disclosure Check.
**What we offer in return**
- 26 days holiday plus 16 Bank Holidays/days that the University is closed by custom (including Christmas) - That’s over 40 days a year
- Generous pension scheme options plus life assurance.
- Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
- Personal Development: Access to courses run by our Organisational Development & Professional Learning team, and self-development courses including languages, Creative Writing, Wellbeing Therapies and much more.
- Access to on-site childcare, shopping discounts and travel schemes are also available.
And much more
**To explore the post further or for any queries you may have, please contact**:
Angela Fawcett - Senior Residences Manager
-
Residence Supervisor
2 weeks ago
Leeds, United Kingdom Vita Student Full timeResidence Supervisor. Salary: £28,000 per annum Contract: Permanent, 42.5 hours per week Working Pattern: Our Supervisors work collaboratively throughout the full working week Monday – Sunday. Shifts can start as early as 6am and finish as late as 9pm with an expectation of doing 2 late finishes per week. Days and hours will rotate weekly subject to...
-
Residence Supervisor
4 days ago
Leeds, United Kingdom Vita Student Full timeResidence Supervisor. Salary: £28,000 per annum Contract: Permanent, 42.5 hours per week Working Pattern: Our Supervisors work collaboratively throughout the full working week Monday – Sunday. Shifts can start as early as 6am and finish as late as 9pm with an expectation of doing 2 late finishes per week. Days and hours will rotate weekly subject to...
-
Residence Supervisor
1 week ago
Leeds, United Kingdom Vita Group Full timeResidence Supervisor – Vita Group Location: Leeds, England, United Kingdom Salary: £28,000 per annum Contract: Permanent, 42.5 hours per week Working Pattern: Supervisors work throughout the full working week Monday – Sunday. Shifts can start as early as 6 am and finish as late as 9 pm, with an expectation of doing 2 late finishes per week. Days and...
-
Premium Student Residence Supervisor
2 weeks ago
Leeds, United Kingdom Vita Student Full timeA leading student accommodation provider in Leeds is seeking a Residence Supervisor to oversee daily operations and ensure high-quality service for residents. You will motivate and lead the team, connect with customers, and maintain operational standards. Ideal candidates should have experience in customer service, a passion for leading teams, and strong...
-
Luxury Student Residence Supervisor
4 days ago
Leeds, United Kingdom Vita Student Full timeA leading student accommodation provider in Leeds seeks a dynamic Residence Supervisor to oversee daily operations and provide exceptional support to residents. The role involves supervising a team, ensuring a welcoming environment, and enhancing resident satisfaction by maintaining high standards. Ideal candidates are customer-focused, have strong...
-
Leeds, United Kingdom Vita Group Full timeA leading service organization in Leeds seeks a Residence Supervisor to oversee team operations and ensure exceptional customer service. This role involves training new team members, motivating staff, and maintaining a positive environment. The ideal candidate will have experience in customer service and team leadership, with a hands-on approach to...
-
Resident Services Assistant
1 week ago
Leeds, United Kingdom Dove & Hawk Full time**Resident Services Assistant - Leeds - £27,500 + 10% Discretionary Bonus** My client, a globally established Real Estate Agency, are currently seeking a number of Resident Services Assistant provide onsite lettings and property services to an exciting new-build residential development comprising 331 apartments in SoYo, Leeds. You will be point of...
-
Resident Services Associate
4 days ago
Leeds, United Kingdom Ambitious Group Full time**Resident Services Associate - Leeds - Up to £25,000** This an extremely rare opportunity to assist with the management one of the most exclusive residential buildings in Leeds, which is owned and managed by an award-winning FTSE 250 property company! As the Resident Services Associate you will play an integral part in the day to day life of the...
-
Resident Services Assistant
3 days ago
Leeds, Leeds, United Kingdom urbanbubble Full timeHey there Ready to make a difference?Tura is a brand-new Build to Rent development offering 500 high-end apartments on the banks of the River Aire in Leeds. Ideally located, Tura is just a 10-minute walk from Leeds Central Station and a stone's throw away from Tower Works at Mustard Wharf. Residents will enjoy exclusive on-site amenities, including a gym,...
-
Resident Services Assistant
15 hours ago
Leeds, United Kingdom urbanbubble Full timeThe Resident Services Assistant plays a key role in our community, from first point of contact through to complete departure administering all tenancies. You'll ensure that all resident files are compliant, deliver the best customer service to existing residents and new prospects, assist and manage with events and help with any queries from residents...