Course Information Assistant

5 days ago

Medway, United Kingdom MidKent College Full time

**Description**:
Support the College by providing excellent customer service to prospective students and their influencers through a diverse range of channels, ensuring that they have sufficient access to information or appropriate signposting to address their queries regarding studying at the College. This role is a two year fixed-term contract.

**Main Responsibilities and Duties**:

- The following is an indication of the type and level of the main priorities expected of this role as directed by your line manager and is not intended to be a comprehensive list of duties or tasks:_
- _

2. Build relationships with College curriculum and support teams to update product knowledge and improve communication regarding changes to the product offer.

3. Arrange and facilitate campus tours and educational visits.

4. Support triage of complaints in line with College policy.

5. Enhance the work of the wider Marketing team by contributing to the success of open events, external events, school visits and other duties commensurate with the post.

**Application Requirements**:

- A full employment history from the time you left full-time education, with details of any gaps in employment explained.
- Information on all relevant education and qualifications.

**Benefits**:
Click here to view MidKent College benefits.

**About MidKent College**:
**A GOOD local College for Maidstone and Medway**

Every year over 6000 students from Medway, Maidstone and beyond choose MidKent College to continue their studies and prepare for their future career.

Our sparkling campuses in Maidstone and Medway boast some of the best vocational training facilities in the country as well as staff and student social zones and more. Our University Centre Maidstone campus provides a valuable higher education and professional training centre for Maidstone, including South East Institute of Technology and the College's Home Energy Centre. Additionally, in September 2024 we proudly opened Medway School of Arts in Chatham's Historic Dockyard.

All of our campuses benefit from ongoing investment programmes so that we can provide fantastic learning environments for our students.

In October 2024 Ofsted rated the College as 'Good'.

**Commitment to Safeguarding**

**Commitment to Equal Opportunities**

As a proud user of the disability confident scheme the College is committed to equal opportunities and celebrates the diversity of staff and students. As part of our commitment to the scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for a vacancy.

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