Building Surveyor Repairs and Maintenance North Region

**Title: Building Surveyor Repairs and Maintenance**- ** Contract Type: Permanent, Full time, 35 hours per week**- ** Salary: £48,000 per annum to £55,000 per annum (London weighted salary) dependant on experience plus Essential Car User allowance of £1,300 per annum**- ** Grade: 9**- ** Reporting Office: London, Stratford**- ** Working Location: Covering North region inclusive of Hackney, Islington, Kensington and Chelsea, Barnet and Enfield**- ** Persona: Agile Worker 20% - 40% of contractual hours to be worked from reporting office/site**-
- **Closing Date: 10th November at 9amm**- ** Interview Dates: 17th November at our office in Stratford**-
- **Please click here for the role profile -**_Building Surveyor Role Profile.docx_**-
- Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more** Join our Surveying Team at L&Q**:

- Our Maintenance Services team are looking for experienced Surveyors to join our team within the West region. This is a key position to the delivery of excellent customer services to our residents.-
- **Your impact in the role**:

- A large part of this role will involve carrying out internal and external inspections on both occupied and void properties, then providing technical advice to the team and managing complex projects including liaising with residents and contractors, and other third parties as necessary. The postholder will monitor quality of work, value for money and customer satisfaction.-
- Our Property Surveyors carry out detailed property inspections to all types of domestic properties across all contract areas, including routine and complex repairs issues, Damp & Mould surveys, and specify appropriate remedial works.- Customer Service is at the forefront of everything we do. Our surveyors will aim to create a positive impact on our residents’ lives and will be passionate and act with determination to resolve resident complaints and issues.-
- You will be confident in handling complaints and Councillor and MP enquiries. This includes site visits related to complaints. you will be responsible for seeing enquires through to resolution. You will also support the Disrepair team.You will have to manage budgets and play an active role in the variation approval process, having regard to standing orders, authorisation of expenditure and prevention of fraud. Experience in managing budgets is essential.-
- You will have experience in liaising with loss adjusters and overseeing different kinds of insurance work such as fire, flood damage and theft.You will be able to influence a wide range of internal and external stakeholders and will have excellent communication skills. You will have had experience working with contractors and managing contracts.-
- **What you'll bring**:

- Have gained experience working with varied housing stock. Ideally within Social Housing or similar environment
- Have a good understanding of Health and Safety
- Excellent customer service
- Ability to undertake complex property inspections and create itemised work specifications
- Knowledge and experience using NHF ** About L&Q**:

- We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.-
- 250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.-
- At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.-
- L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more.-
- At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.-
- Click here to find out more about L&Q and why you should join us-
- ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.

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**Building Surveyor Repairs and M