Warehouse Supervisor

**Who we are?**

Unisurge International Ltd is a leading manufacturer and supplier of practitioner-specified procedure packs (CPT), dressing packs, medical disposable and theatre products to healthcare professionals.

**Purpose of the role**

We are constantly gaining new business, and our Distribution teams are now ready to bring in an experienced Supervisor to help with the uplift in volumes seen. This role will be a new position, and we welcome those with experience from a fast-paced warehouse where customer service is paramount. To perform multiple duties associated with working in a warehouse, distribution and production environment at a supervisory level. A keen eye on safety, stocks, accuracy and review of processes/ways to improve efficiency will be key to the success of this appointment.

**Key responsibilities and accountabilities**:

- Supervising the packing and boxing of goods in box room and also goods out in accordance with set procedures.
- Ensure all staff are trained across various roles within the warehouse function. Ensuring all roles are covered at all times during absence / holidays.
- Ensure all MHE users have completed their safety checks in accordance with their training. Responsible for maintaining and keeping a file on the checks required. Ensuring faults are reported and to update the check sheets with the repairs - closing off all issues signing off.
- Ensure that all quality regulations and requirements for the operation of boxing area and goods out are maintained at all times.
- Organize and manage materials for boxing of the goods post ETO. Maintaining up to date stock levels of cardboard for using in box room and sister sites. Working in conjunction with both day shift and procurement teams to ensure stock levels are maintained.
- Assist with the creation of risk assessments, work procedures and then ensuring all warehouse operatives are adhering to at all times.
- Supporting in accident investigations and collating of witness / non witness statements
- GMP and Clean as you go GMP standards. To be responsible for GMP at all times. Reporting all issues to facilities and or MHE contractors.
- Responsible for ensuring all departmental KPI's are managed and reported daily.
- Conducting all RTW interviews and 1-2-1 appraisals in line with company processes.
- Responsible for the performance, attitudes, aptitude and conducts of all team members.
- Supporting over departmental teams across the warehouse.
- Picking orders for customers, stock transfers internally and to our Newmarket site, cross docking / receipting of orders, transfers, and stock movements.
- Liaising with Transport dept on vehicle routing / plans.
- Loading / unloading vehicles.
- Picking orders for customers, stock transfers internally and to our Newmarket site, cross docking / receipting of orders, transfers, and stock movements.
- The above duties and responsibilities are not an exhaustive list, and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements._

**Education & Experience**:

- Educated to a minimum GCSE Grade C or above in English and Mathematics or equivalent
- Previous experience within a warehouse/production environment (desirable)
- Previous supervisory experience (desirable)
- Knowledge and awareness of HSE regulations, risk assessments and training documents.
- Experience in Navision would be advantageous - however training will be given.
- IOSH would be advantageous - however training will be given.
- MHE forklift certification for VNA / CB and PPT trucks (desirable) - however training will be given.

**Skills & Attributes**:

- Substantial experience of supervising a team in their day to day duties.
- Ability to prioritise own workload and that of your team and able to work on own initiative at times.
- Proactive in supporting the needs of the business with respect to quality and HSE requirements.
- Good communication skills essential to ensure active motivation and good teamwork
- Flexible and adaptable to the changing working environment
- Ability to cooperate with other team members to contribute to the efficiency of the team
- Be respectful to other team members both in language and behavior, resolving conflicts in a friendly manner
- Role model company polices, ensuring the same from your direct reports
- Taking ownership and responsibility of your work, your conduct and your team
- Ability to evaluate your own work and the work of your team members and draw conclusions on how it can be performed better (Performance Appraisals, 1-2-1s, informal conversations)
- Addressing unacceptable behaviors within your team and encouraging positive teamwork
- Addressing performance issues of your team members on a regular basis
- Ability to provide and receive feedback from your team members, colleagues, managers
- Mentoring by coaching, counseling and if n