Medical and Clinical Administrator

We currently have an exciting opportunity for an Administrator that is looking for a new challenge to work in an organisation that will help you develop and achieve your goals to become the best you can be.

We are looking for a fixed term/temporary Medical and Clinical Administrator (for approximately 9 months) to support our Dementia Admin Team within the Adult Mental Health Services situated in Hall Court, Telford. The Service offers mental health care and treatment across a variety of different age ranges and presentation.

The post holder will be working as part of a team along with other Medical and Clinical Administrators and Administrative Assistants. The post holder will be expected to be able to use their own initiative and judgement, although they will be well supported by other Mental Health Admin staff and through the clinical and professional networks accessible through the community teams.

We are looking for someone that can identify with the following skills:
Enthusiasm to provide a high quality administrative service

Strong computer skills in particular Word and Outlook

Attention to detail

Good grammar and written skills

Honesty, integrity and commitment

Quick thinking as priorities can change

Strong and confident customer service skills

Team player

Able to work well in an ever changing multi-professional team - including but not limited to Consultants, Prescribers and GP’s.

Our Medical & Clinical Administrators are an integral part of our Admin Team. The role is busy, challenging and rewarding. We are currently looking for a fixed term/temporary Medical and Clinical Administrator working 37.5 hours per week, supporting the Dementia Admin Team within the Adult Mental Health Services based in Telford.

What will the role entail?

Administration work for Consultant Psychiatrist/Doctors/Clinical Leads and other Mental Health Professionals

Typing clinical letters

Diary and clinic management for the Consultant Psychiatrist/Clinical Leads - scheduling appointments, supervisions etc.

Confidently handling complex queries of a challenging/sensitive nature

Concise & accurate message taking

Using own initiative to proactively resolve problems

Minute Taking

Day to Day operational tasks to support the Consultant Psychiatrist/Doctors/Clinical Leads and other Mental Health Professionals

What are we looking for?

Flexibility to meet service need with a passion for quality

A confident communicator, with strong customer service skills

Good grammar and written skills

Honesty, integrity and commitment

Strong computer and keyboard skills

Experience of clinical systems (RIO or similar)

Resilience to work in a busy service

A passion for the care and support provided to our service users

Experience of working in the NHS or a healthcare setting

Ideally hold an NVQ level 3 admin or equivalent qualification/experience

By joining Team MPUFT, you will be helping your communities and in return for this, we will support you by

Supporting your career development and progression.
Excellent NHS Pension scheme
Generous maternity, paternity, adoption leave
Options for flexible working
Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional annual leave.
Extensive Health and Wellbeing support and resources
If you work in our community teams, we pay for your time travelling between patients.
Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
Salary sacrifice bikes up to £2k
Free car parking at all trust sites
Free flu vaccination every year
Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.