Regional Manager

Do you lead the way?

Are you a grafter?

Are you loyal?

If yes, read below to see how you could be a part of our story

Welcome to Card Factory - and your opportunity to be part of our exciting future. As the country’s largest, independent gift and greetings card retailer with over 1000 stores, Card Factory is really thriving. As well as being a progressive, exciting andfriendly company, we reward our people’s commitment and determination.

Within the role of a **Regional Manager**, you will oversee the management and control of stores within the designated region, to ensure consistent and high levels of customer service and store standards, to maximise sales and people potential, whilstadhering to Company policies and procedures

**Working Location**:home working and travel as needed, working within the Bradford/Huddersfield area. You must be located within this area.

**Details**: Full Time / 40 hours per week / 8 Months Fixed Term Contract

**Main Responsibilities**:

- Leads a team of retail professionals to ensure profitable sales through a customer first mentality and right first time operational delivery in line with agreed processes and high standards and close management of costs;
- Deliver positive KPI results across the balanced scorecard;
- Understands and maintains current knowledge on market trends and competitors, acting on opportunity;
- Monitoring of sales/hours/costs/stock for each store, ensuring Stores trade to their maximum potential and within budget;
- Ensures full audit compliance across health & safety, loss prevention and right to work in every store;
- Assumes total accountability for the leadership and direction of their stores and teams, aligned to the operational plan;
- Delivers the agreed retail plan aligned to the Company strategy, ensuring consistency across the estate;
- Creates a high performance and development culture across the region through great coaching and empowerment;
- Ensures development of strong succession pipeline;
- Proactively works on own self-development seeking frequent feedback and has a robust PDP;
- Managing and developing the Store Managers in your region, dealing with all conduct or capability issues in line with Company procedures and within a timely manner.
- Creates a positive performance culture across the region by inspiring, developing and motivating Store Managers to deliver company standards;
- Recruiting Store Managers for new and current stores, adhering to the Company’s recruitment and selection procedures, ensuring the new recruit possesses the relevant key skills for the role;
- Resolving staffing difficulties across the region efficiently;
- Coaching Store Managers to get the best out of them and their teams;
- As a secondment role, this offers a fantastic opportunity for someone looking for their next career step, to stretch and challenge themselves by developing some or all of the following skills:

- Leading a team of retail professionals, delivering positive KPI results across the balanced scorecard.
- Leads by example, demonstrating consistent leadership behaviours;

Deals effectively with competing priorities and deadlines; Communicates clearly and in a timely manner. Commercially aware and business minded, focusing on how to strategically add value. Has up to date knowledge on market trends and competitors, actingon opportunity. Able to assume total accountability for the leadership and direction of the stores and teams, aligned to the operational plan. Can deliver the agreed retail plan aligned to the Company strategy, ensuring consistency across the estate; Ableto manage and influence stakeholders across all business levels; Ensures development of strong succession pipeline; Engaged in the wider business, actively interested in making Card Factory a success; Role Models company values and behaviours, and truly leadsthe ways to ensure continued business success in an evolving retail environment; Is able to deliver strong sales through effective leadership; Has a flexible approach, and can easily adapt management style;
**About The Company**
In return we offer a wide range of benefits to support your physical, mental and financial wellbeing.
- 33 days annual leave entitlement (inc public / bank holidays)
- Save as you Earn scheme
- 15% Staff Discount
- Discounted Gym Memberships
- O2 open mobile contracts
- Salary Finance
- Pension
- Discounted Car Leasing
- Employee Care
- Flex My Day
- Card Factory Foundation
- MyCardFactory App: discounts at leading retailers

No agencies please.