Risk Executive

Cardiff

A great opportunity to join our dynamic 1st Line Risk Partnering team within the Central Customer & Conduct department and take your first step into a rewarding career in Risk, Governance and Compliance. As a Risk Executive, you’ll work closely with specific business areas to support and strengthen their risk management practices, while helping to embed consistent standards across EUI. Our goal is to make risk and control part of the organisational DNA - an everyday consideration in decision-making at every level.

About the role

Job Purpose

The overall objective of this role is to enhance and evolve existing risk management practices, ensuring fair outcomes, regulatory compliance, and the achievement of customer and financial targets. This is an enabling role that supports the wider business in delivering customer excellence and vale creation, with the Risk executive providing the essential risk and governance wrapper.

The role will also involve close collaboration with other admiral governance functions, including EUI Risk, Compliance & Regulatory advice, IT, and relevant third parties. As a relatively new position, there is a unique opportunity to shape its scope, responsibilities, and impact - advocating for continuous improvement and championing positive change across the organisation.

**Responsibilities**:

- Stakeholder Engagement and Relationship Building
- Build and maintain strong, collaborative relationships with stakeholders at all levels to influence and embed risk-aware decision-making.
- Provide support and constructive challenge.
- Act as a critical friend to the business, offering expert advice and challenge to strengthen risk and control practices.
- Support Business / Operational areas by providing relevant risk information and insights into the operational effectiveness of controls.
- Continuous Improvement and Risk Culture Development
- Identify opportunities to improve existing risk and governance processes and contribute to the development of a strong risk culture across the organisation.
- Cross-Functional Collaboration
- Work closely with other governance functions (e.g. EUI Risk, Compliance, Regulatory Advice, IT) and third-party partners to ensure alignment and consistency in risk management.
- Monitoring and Reporting
- Support the development and delivery of risk reporting, helping departments track and communicate their risk profile effectively.
- Training and Awareness
- Contribute to raising awareness and understanding of risk and governance across the business through informal coaching or structured training.
- Advocacy and Role Shaping
- Actively shape the scope and impact of the role, advocating for best practices and supporting the evolution of risk and governance within the business.
- Provide Support and Constructive Challenge
- Act as a critical friend to the business, offering expert advice and challenge to strengthen risk and control practices.
- Support Business / Operational areas by providing relevant risk information and insights into the operational effectiveness of controls.
- Own and maintain departmental Risk Registers,
- Facilitate Risk & Control Self-Assessments (RCSAs), ensuring risks and controls are consistently identified, assessed, and appropriately owned.
- Drive ownership of risk treatment plans, maintain an accurate up to date register and proactively engaging and assisting the business to submit robust and complete evidence for closure of the actions.
- Facilitate the resolution of risk events,
- Ensure clear ownership, effective action planning, and timely remediation of customer and business detriment.
- Identify root causes of issues and proactively address control gaps, working with stakeholders to strengthen the control environment.
- Monitor and escalate emerging risks,
- Work with process owners and Heads of Department to identify emerging risks and ensure mitigation is in place.
- Collaborate with Heads of Department and process owners to ensure appropriate mitigation is in place.

Experience and qualifications
- Prior experience or exposure to risk management, controls, or governance processes is desirable, but not essential.
- Ability to analyse management information (MI), draw insights, and make recommendations that support customer, regulatory, and business outcomes.
- A developing understanding of the external risk environment and emerging issues that may impact the business—knowledge of the general insurance market and regulatory landscape would be an advantage.
- Strong stakeholder engagement skills, with the ability to build relationships and influence effectively at all levels.
- A proactive mindset with determination, resilience, and focus to deliver results and adapt to change.
- Previous experience working with motor products or within the insurance industry is desirable but not required.
- A willingness to learn and grow within a risk-focused role, with support provided to develop technical knowledge and professio