Admin Lead

**Who are Fair Ways and what do we stand for?**

Fair Ways is a leading children’s services charity based in the Solent, delivering Fostering, Education, Residential, Mental Health and Family services and cares for over 400 children, families, young people and vulnerable adults each year.

Fair Ways is a great place to work. We are a team. We care about each other and are all committed to making a change to the lives of the young people and service users in our care. We will not apologise for calling our staff great, the best, or world-class. Our staff are at the core of our organisation and we celebrate them by shouting it from the rooftops

**Where and when do we need you?**

Fair Ways is committed to fostering a trauma informed therapeutic culture that makes a positive difference. To support that commitment, we are looking for a confident, professional and pro-active Administration Lead to join our Therapeutic Hub. The primary purpose of this role is to support the Hub team, leading on administration and coordination of the service to enable them to deliver a professional and consistent service to the young people and staff they support.

Working in the role of administration lead you will be involved in a range of exciting and rewarding things like:

- **Keeping everyone organised** - To oversee the day to day running of The Hub office completing general administration duties, creating a warm and welcoming atmosphere, managing petty cash, ordering equipment and providing site management ensuring that all staff and visitors of the Hub service are welcomed, supported and managed appropriately at all times.
- **Demonstrating fantastic attention to detail** - To support the Head of Therapeutic Sevices with PA duties such as diary and meeting coordination, team administration, production and circulation of agendas and relevant papers, inbox management and accurate minute taking and distribution.
- **Supporting with referrals and coordination** - To administrate the scheduling, monitoring and review dates of The Hub referral, assessment and therapeutic work processes and ongoing monitoring of The Hub spreadsheet covering all children and young people including admissions, discharges and placement changes using in-house Excel trackers.
- **Using your great communication skills**- To participate in Hub weekly clinical meetings and monthly operational meetings, working with Hub colleagues to ensure frequent review and improvements of administrative support systems providing ongoing development and improvement.
- **Compliance is key** - To co-ordinate the collection of routine outcome measure data via various internal systems and record accurately via Excel enabling analysis of this data that informs the feedback to The Board of Directors and ongoing clinical decision making ensuring ongoing quality improvement and development.
- **Working as part of an amazing team -**To provide general administrative support to The Hub clinical and therapeutic staff team through proofing and formatting of clinical documents, taking minutes in professional meetings and meeting room management to ensure colleagues are able to work to the best of their abilities and are supported accordingly.

**Desirable. but not Essential**
- Whilst we value the knowledge and understanding that experience and qualifications can bring we also know that some of our best people have come to us from unrelated backgrounds. These people already held our core values at heart, and with the dedication of our amazing in-house training and development team, we have supported the rest_

**Essential**
- Proven competent level of administration and co-ordination experience including detailed meeting recording and follow up.
- To have a good standard of general IT skills and experience of using Microsoft 365. (Including Word, Teams, Excel, PowerPoint & SharePoint)

**Desirable**
- To have previous administration experience within a clinical setting.

**Let us look after you**

At Fair Ways, we care about your well-being, here is what we currently offer to our dedicated team:

- **Exciting Opportunities**: Participate in free staff lotteries with amazing prizes, such as £1000 holiday vouchers, weekends away, luxury hampers, £1000 fostering referral scheme and vouchers. Experience a workplace that celebrates your contributions.
- **Work-Life Balance**: Enjoy a Holiday Accrual Scheme and the option to purchase additional holidays (up to 5 days). We value your time and offer flexibility to accommodate your existing commitments.
- **Health and Support**: Benefit from Health Shield, our health cash plan, and access to our Employee Assistance Scheme, providing emergency financial assistance and 24/7 counselling services. Access your salary when you need it with Early Pay - The ability to withdraw an amount of your salary early each month to assist with any unforeseen circumstances.
- **Growth and Development**: Unlock your potential with our Education Grant, offe