Maintenance Scheduling

**Maintenance Scheduling & Stock Controller**

**Location**: Office-based role High Wycombe
**Reports to**: Maintenance & Monitoring Team Lead
**Hours**: 37.5 hours per week
**Contract**: Permanent
**Salary**: Competitive + Benefits

**Your VISTA Journey Starts Here**

At Intelli-Park, smart parking isnt just about the tech its about ensuring every site is supported, maintained, and ready to perform. As our **Maintenance Scheduling & Stock Controller**, youll be the central coordinator behind our high-performing Maintenance & Monitoring team. From booking jobs to tracking stock and ensuring site-readiness, youll keep our engineers moving and our inventory flowing making sure every tool, spare part and visit is scheduled with precision.

**V Visionary (Think Forward)**

Youll think ahead and plan smartly by:

- Anticipating maintenance needs using performance reports and field engineer feedback.
- Tracking trends in fault data, stock usage and service timelines to improve future scheduling.
- Contributing to smarter ways of working using digital planning tools and automation options.

**I Intentional (Act with Purpose)**

Youll keep everything on track by:

- Coordinating daily and weekly maintenance job schedules in line with SLAs and site priority.
- Maintaining clear communication between the Maintenance Team Lead and Officers.
- Matching jobs to engineer availability, skillset, and geography for maximum efficiency.

**S Synergy (Be Brilliant, Together)**

Youll keep everyone aligned by:

- Acting as the point of contact between Service Desk, Field Officers, and the warehouse.
- Supporting the Maintenance Team Lead with rota planning, coverage gaps, and admin support.
- Ensuring every field officer has what they need to do their job before they even ask.
- ** T Tenacity (Stay Switched On)**

Youll stay alert and responsive by:

- Reacting quickly to emergency callouts or failed site checks with revised scheduling.
- Keeping stock levels up to date and flagging reorders before delays happen.
- Following up on incomplete jobs, failed visits, or missing kit and resolving the blockers fast.

**A Accountability (Own It)**

Youll take ownership by:

- Managing the inventory database, including logging usage, returns, and procurement requests.
- Ensuring engineers are equipped with the correct tools and replacement parts for each job.
- Reporting on performance against SLAs, job volumes, stock consumption and missed visits.

**What Youll Be Responsible For**
- Coordinating and scheduling reactive and proactive maintenance jobs for the UK field team.
- Tracking and updating job completion status in line with internal SLAs and site expectations.
- Monitoring stock levels, raising restock requests, and liaising with suppliers as required.
- Ensuring safe and correct allocation of ANPR hardware, spares, tools, and PPE.
- Supporting daily/weekly team briefings with rota updates, stock movements and task priorities.
- Maintaining all service planning and stock control systems (Excel, scheduling software, internal databases).
- Running reports for service volume, failed visits, usage levels and backorder issues.
- Liaising with the Service Desk and Logistics to ensure seamless engineer dispatch and supply.

**What Youll Bring to the Park**
- Proven experience in scheduling, field team coordination or service delivery (tech/engineering sector desirable).
- Solid understanding of stock control principles, preferably in a technical environment.
- Highly organised and detail-focused with strong prioritisation and multitasking skills.
- Excellent communication across teams verbal, written, and digital.
- Calm under pressure, especially when handling urgent scheduling changes.
- Proactive and curious you spot inefficiencies and suggest improvements.
- A team mindset, always ready to support the wider function with a no job too small approach.

**Key Competencies**
- Scheduling & Workforce Planning
- Stock Control & Inventory Management
- SLA & Service Reporting
- Attention to Detail & Organisation
- Internal Stakeholder Communication
- Data Entry & Reporting
- Team Support & Process Improvement

**Why Intelli-Park?**

Were building a smarter future for parking and it takes people like you to make it happen. This role gives you a unique opportunity to be at the operational heart of a growing service delivery function. With the right systems, processes, and proactive mindset, youll keep our service teams moving and help us deliver an industry-leading experience at every site.