Community Healthcare Assistant

**Duties**: To maintain accurate records, which are confidential, contemporaneous, and legible, with all care given documented at the time.. The post holder will be expected to participate in standard of patients’ records by audit or peer review and have a regular open discussion with team members. Make appropriate records in the multi-disciplinary patient file, which will then be counter-signed by a registered nurse. To report and record incidents and near misses relating to health, safety, security, fire, physical violence, aggression and verbal abuse.

To have a working knowledge and be responsible for ensuring nurses and patients equipment is in safe working order, disposed of or returned when no longer required as per Policy and to inform Line Manager if any problems occur. To provide holistic evidence-based/best practice care to patients in accordance with National and organisation approved policies/procedures and individual care plans. To undertake specific clinical tasks as delegated by members of the Nursing team having once undertaken relevant training and deemed competent.Working in line with the Livewell SouthWest Delegation to band 3 and 4 support workers guidance. To provide appropriate support and advice to family and carers, demonstrating tact and sensitivity in dealing with complex and sensitive information and negotiating a positive outcome.

To recognise and respond to any changes in patient care situations, which might include risks to self and others including adult and child protection concerns. The post holder must inform the most appropriate professional at the earliest opportunity. Be conversant with the safeguarding adult and child protection procedures and policies. To ensure privacy, dignity and human rights are respected for patients and Carers.

To be willing to participate actively in appropriate in-service training programmes which the manager believes to be of benefit to the individual. To assume co-responsibility for maintaining skills and knowledge levels. The post holder is required to comply with all infection control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager (if no action or explanation received, then it is the individual’s responsibility to escalate) To contribute to the development, implementation and monitoring of standards. To work within challenging and unpredictable environments e.g.

patients’ homes which may have constraints and require adaptability. To provide basic education and continuing support to patients, family and carers. To identify areas of concern regarding practice and communicate to the Caseload Holder. Management & Leadership: To undertake designated duties as required in line with the Delegation to band 3 and 4 support worker guidance.

Only undertake work which is within own competence and to identify any work required to be undertaken by more senior staff To identify and take responsibility in the maintaining of clinical competencies in line with the job role. Ensuring these are adequately support by clinical sign off. Identifying areas where this may be required. To be responsible for organizing own time management on a daily basis in line with caseload demands, using own initiative and be flexible when organising own workload on a day to day basis, which is often unpredictable in order to respond to the needs of the service.

To maintain and Preserve confidentiality at all times, and be aware of the Data Protection Act, Access to Health Records and Consent for Treatment. Complete on time and submit all necessary forms, documentation, including IT data and forward as required by the manager/organisation. To complete and submit any necessary documentation as required by the District Nurse/Caseload Holder and District Nursing Manager. Monitoring and ordering of stock levels and to utilise resources economically and effectively and promote cost consciousness throughout the service.

**Communication**: To demonstrate effective communication with patients, staff and other members of the multi-disciplinary team. When communicating with patients it should be at the appropriate level for patients to understand such as patients suffering from terminal illness, dementia, disability, visually impairment and/or hearing impairment. Able to communicate the role and eligibility criteria of the District Nursing Service. Maintain accurate and up to date patient records and inform other professionals about changes in patients’ condition.

Act as a patient advocate as required ensuring individual needs, preferences and choices are delivered by the Service. The Post Holder to be supplied with mobile telephones and lone working devices for work purposes and be expected to abide by Livewell Southwest Lone working policy including the Operational procedure for lone working devices. Education & Training: Maintain own clinical expertise by attending meetings, study days and in-service training a