Housekeeper

2 weeks ago

East London, United Kingdom Ballymore Full time

**Role**:Housekeeper

**Location of work**:London City Island & Good Luck Hope development (E14)

**Hours of work**: 40 per week

**Days of the week**:Wednesday to Sunday

**Contract**:Permanent

**Duties & Responsibilities**
- Ensure all areas are cleaned to the highest standard possible.
- Deliver exceptional customer service to all residents.
- Ensure the staff uniform is worn and standards of appearance are maintained at all times.
- Always ensure that the necessary Health & Safety signs are displayed and procedures followed for all chemicals and equipment before carrying out any work.
- Ensure that your designated areas are maintained to a very high standard using the methods described in the SOP.
- All flat and vertical surfaces in your areas are to be cleaned as per schedule and specification.
- Report any damage or defects immediately to the Housekeeping Supervisor & Operations Manager.
- Ensure that all your equipment is kept in good working order, reporting any faults to your manager.
- Ensure you address all residents, visitors and staff in accordance to the company standards at all times.
- Regularly attend on-the-job staff customer care and in-house training courses.
- Report all maintenance issues including light bulbs, trip hazards etc. to your manager.

**Skills, Experience & Qualifications**
- Must have previous experience of working as a cleaner in a commercial environment.
- Strong communication skills
- **Ballymore operate as equal opportunities employer.

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