Customer Service Advisor

1 week ago


Romsey, United Kingdom The Work Shop Full time

Customer Service Advisor - Romsey SO51 - £20,508 + bonus (up to £2,400) - £9.86 per hour, plus bonus after training
- This role can be 100% remote working, hybrid or office based depending on the individual’s requirements *

As a Customer Service Advisor, you will be responsible for handling incoming calls from existing customers, regarding queries relating to a retail based products they have purchased from the company.

Duties for the Customer Service Advisor:

- Providing support to customers on retail based products via telephone
- Answering queries and advising on how to use the purchased product
- Providing resolutions to any faults that have occurred
- Handling and resolving complaints.
- Providing a strong level of customer service at all times
- Strong communication skills
- Excellent telephone manner
- Customer Service experience
- A-C Grade in English GCSE

As a Customer Service Advisor you will work 8 hour shifts over 5 days, to include a minimum of one weekend shift per week. You will receive a day off in the week for working a Saturday or Sunday. Free parking is provided and the company is a 5 minute walkfrom the train station. Excellent benefits are provided such as subsidised gym membership, on site canteen, discount on products and team incentives.



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