Front of House

2 weeks ago

Liskeard, United Kingdom Parkes and Pearn (SW) Ltd Full time

Parkes & Pearn, Liskeard

Are you friendly, organised and looking to build a career in estate agency? Parkes & Pearn is seeking a Full-Time Front of House / Admin Assistant (Sales & Lettings) to join our Liskeard team. You will be the first point of contact for clients, helping ensure our sales & lettings operations run smoothly and delivering excellent service every time.

About Us

Parkes & Pearn is a reputable, locally rooted estate agency specialising in sales, lettings, property management and client advisory. We pride ourselves on professionalism, community values, personable service, and knowledge of the local market in Liskeard and surrounding areas.

**The Role**

As Front of House / Admin Assistant, your core responsibilities will include:

- Supporting sales & lettings teams with administrative tasks: preparing and processing listing paperwork, arranging viewings, uploading properties to portals, liaising with landlords / vendors / tenants
- Managing office diary / appointments, coordinating showings, managing enquiries
- Preparing marketing materials (property brochures, photography liaison, property details)
- Maintaining accurate records and files, data entry into CRM / property management software
- Assisting with tenancy renewals, referencing, contracts, deposit handling
- General office duties to ensure smooth running (stock / supplies, reception / front desk, welcoming visitors)

What We’re Looking For
- To succeed in this role, you should have:

- Previous experience in estate agency, lettings / sales, or similar admin / customer service environment is desirable but not essential
- Excellent communication and interpersonal skills - polite, confident and professional
- Strong organisational skills and the ability to multi-task, prioritise effectively
- Good IT skills: MS Office, possibly property software; ability to learn new systems
- Attention to detail, accuracy with paperwork / data
- A proactive, can-do attitude; ability to work both independently and as part of a team
- A robust sense of confidentiality and awareness of regulatory / compliance requirements in sales & lettings

What We Offer
- Competitive full-time salary (based on experience)
- Permanent, full-time position, Monday to Friday with rota Saturday cover
- Supportive working environment - small team, approachable management, opportunity to develop professionally
- Training in lettings legislation / sales process, plus the chance to grow within the business
- Pension, holiday entitlement, and other employee benefits

Pay: £27,000.00-£32,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Sick pay

Application question(s):

- Do you have experience working in the property industry?

**Experience**:

- Customer service: 1 year (required)

Work Location: In person

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