Club Steward

**Hayle RFC Club Steward**

**Hayle RFC have an exciting opportunity for the right person to become our Club Steward. The role involves overseeing the day to day management of the operations of the clubhouse and premises.**

**Reports to**:Chairman and Management Committee

**Direct reports**:All bar, catering and cleaning staff

For the right person this is the perfect opportunity to really make your mark on our club. To summarise, the role will involve:

- Ensuring that the clubhouse is fully operational and ready for use
- Playing an integral part in developing the atmosphere at the club into one that is dynamic, welcoming and fun - where people choose to come to spend their leisure time
- Working to budgets, actively seeking cost savings and looking for ways to make the most of the commercial opportunities presented by our facilities
- Ensuring the highest quality of service and professional standards
- Compliance with licensing laws, data protection, environmental health and health & safety legislation and requirements
- Responsibility for the security of the clubhouse and grounds as well as keyholding
- Attendance at Management Committee meetings as required

The contract is for 40 hours per week which will include weekends and evenings as required to fulfil the role. Time off in lieu is offered for overtime worked.

**Who are we looking for?**
- Have excellent organisational and customer service skills
- Be punctual, reliable and trustworthy
- Be well organised and a self-starter
- Be outgoing with a friendly personality and a “can do” attitude
- A team player who is capable of leading a successful team
- Act as an Ambassador for the Club and provide a visible presence during opening hours - representing the club in a professional and friendly manner

**Qualifications and Experience**
- A valid UK driving licence and your own transport and appropriate business insurance
- Hold or be prepared to take First Aid at Work training
- Demonstrable experience of managing a similar facility
- At least three years experience of working in a bar

**Responsibilities and Duties**

To be carried out under the supervision of the Management Committee:
**1. Bar, catering and bookings**

a) Take responsibility for the running of the club’s bar and catering service, including performance of and / or management of:

- Cleaning
- Equipment
- Ordering
- Deliveries
- Stock
- Storage
- Service

b) Arrange all bar and catering staff:

- Advertising of vacancies, recruitment, training, retention and management (remuneration will be determined by the Management Committee)
- Management of rotas and time-sheets

c) Reconcile and bank weekly takings and prepare floats to the financial standards and procedures set by the Management Committee and Treasurer. Provide information to help with the reporting on the income and expenditure of the club against pre-defined criteria and timescales

d) Achieve best value in all purchasing in accordance with the purchasing protocols laid down by the Committee

e) Undertake regular stock-takes to monitor all products held by the club, including all food, non
- alcoholic and alcoholic beverages

f) Regularly review the product range to ensure it meets the needs of club members

g) Work to an agreed budget across the bar and catering areas with appropriate controls in place to ensure expenditure and profit is in line with forecasted margins and profit.

h) Coordinate all activity at the club ensuring a diary for all matches played is maintained and adequate staffing and catering is in place to fully utilise the facility

i) Maintain all standards generally associated with a ‘public house’, including product excellence

j) Review the sporting calendar and work with the Committee to ensure the club is open at every opportunity and promotions to generate extra income are in place to support any events

k) Organise, co-ordinate and be responsible for all club lets in line with the policies set by the

Committee

l) Maintain and coordinate the events across the club ensuring that adequate staff are available to provide catering and bar facilities as required

m) Manage the catering function within the club

n) Ensure that all staff employed are at all times focussed on providing the best possible levels of service to members and visitors to the club

o) Implement, publicise and market regular promotional drink and food events to increase sales, revenue and profit and help to create a sense of change around the club

p) Oversee the promotional activity of the club to include online channels and social media

**2. Cleaning**
- Ensure all internal areas of the club are kept clean in a methodical and meticulous manner and to high standards
- Ensure all external areas of the club are kept clean in a methodical and meticulous manner and to high standards
- Ensure litter is picked up and collected in the ‘immediate’ environs of the clubhouse and empty the external bins
- Ensure playing kit is l