Senior Claims Adjuster

**Company**
Munich Re
**Location**
London, United Kingdom

**Introduction**

Bell & Clements (B&C) is a leading expert in understanding and connecting US coverholders and brokers to flexible and innovative insurance solutions. We are also a registered Lloyd’s Broker. As a wholly owned subsidiary of Munich Re, we have access to the expertise, products and risk appetite of one of the largest and most successful insurance groups in the world.

We are specialists in offering expertise in underwriting, broking and capacity management for US Excess and Surplus (E&S) lines insurance solutions. The unique combination of broking and underwriting divisions provides the ability to quote and bind risks through inhouse binding authorities, while providing customers with access to Lloyd’s, London Market companies, and Munich Re owned capacity in Germany and the US.

**Why join us?**

We are a responsible employer, with a reputation for innovation and adding value in the insurance distribution chain. As a wholly owned subsidiary of Munich Re, we have access to the expertise, products, risk appetite and career development opportunities of one of the largest and most successful insurance groups in the world. As our business continues to grow, we are committed to expanding our team and provide development opportunities to ensure we are always supporting our people in their career journey. Our talent pool makes us who we are, and our inclusive culture means we are looking to continue to build our team with broad expertise, diverse backgrounds, and ambitious employees. Being part of Bell & Clements provides access to multiple health and wellbeing benefits, work-life balance initiatives (including hybrid working), financial wellbeing packages as well as training, development and career opportunities.

**The Role**

Senior Claims Specialist Property (Senior Claims Adjuster) Based in London Offices.

The Senior Claims Specialist in the Adjusting team is a critical role in our growing Claims Department and will be responsible to direct all aspects of file handling on both in-house and third-party administered property claims, with growth opportunity in depth of technical handling and multi-faceted professional development. The Senior Claims Specialist will also direct the adjusting and litigation process, strategically partner with counsel, experts and vendors, and drive optimal claim resolutions. The Senior Claims Specialist will analyse and determine coverage, manage the claim investigation, evaluate the overall claim, communicate promptly with internal and external stakeholders, and pursue recoveries and risk transfer were warranted in a variety of property claims.

**General Duties and Responsibilities**
- Thorough investigation and assessment of claims for coverage, and damages, and pursuit of recoveries and subrogation/contribution opportunities.
- In-depth understanding of coverage issues, policy forms, contracts, regulatory requirements, and changing legal landscape.
- Experience of dealing with Liability/casualty claims would be advantageous.
- Proactive and prompt management of claims, considering all aspects with a strategic vision for optimal claim outcome.
- Continual evaluation claim to set appropriate, timely reserves over the life of the claim to reflect changes in exposure.
- Demonstrate strong technical claims proficiency through consistent execution of best claim practices.
- Strategically coordinate and manage outside counsel and vendors to obtain optimal claim outcome.
- Present high exposure claims to Claims Leadership and Key Stakeholders.
- Collaborate with internal and external business partners for client meetings, product development and improvement, and account audits.
- Innovative mindset - looks for ways to improve claim efficiencies and outcomes.
- Highly technical analytical and critical thinking ability to properly determine coverage and liability.

**Other Duties and Responsibilities**:

- To embrace and actively implement the core principles of Continuous Conversations (Commitments, Feedback and Development) as part of daily activities and with other colleagues.
- Take ownership of and make personal and professional development a priority as part of Continuous Conversations.
- In line with Continuous Conversations, establish and achieve development aspirations and needs through the setting of commitments and giving and receiving frequent, constructive feedback (referring to resources provided for support).
- To abide by the policies and procedures of Bell & Clements Ltd.

**Desired Skills and Experience**
- 10 years plus experience of U.S. Property Claims; casualty and auto/cargo (physical damage) lines is a plus.
- Detail-oriented, adaptable, and strategic in decision-making.
- Understanding of technical claims proficiency and execution of best claim practices.
- Ability to work independently, multi-task, and remain self-motivated in a fast-paced environment.
- Strong organizational skills and t