Customer Service Supervisor

2 weeks ago

Belfast, United Kingdom B&M Full time

**We are currently recruiting for a Customer Service Supervisor to join our team **in Westwood shopping Centre on Kennedy Way in Belfast**

**This is a part time role, working 16 hours a week **and will require the flexibility to work shifts in the evenings and at the weekends.**

**As a Customer Service Supervisor, you will support the Customer Service Manager in running the cash office and the checkout area ensuring that our team delivers the best service for our customers**

**You will also**:

- Be passionate about delivering exceptional customer service
- Ensure colleagues demonstrate the appropriate behaviours in the checkout area
- Provide colleagues with the appropriate skills and knowledge
- Be highly visible and approachable to customers and colleagues
- Operate and deliver processes that ensure the store meets all legal requirements
- Merchandise the store to provide a welcoming customer environment which also delivers sales and profitability
- Protect and safeguard the Company assets

**It is essential that you have the following**:

- Experience supervising/managing a small team, in a fast paced retail environment
- Strong numerical and problem solving skills
- A flexible approach and a ‘can do’ attitude
- The ability to think on your feet

B&M Retail are one of the UK’s fastest growing retailers and with our ongoing expansion plans there really hasn’t been a better time to join us. We have a variety of exciting retail careers available & we offer fantastic on the job training. If you are looking to fast track your career the opportunities are endless
- B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues._

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